Business Architect Lead Consultant

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

This Business Architect Lead Consultant opportunity will support the Allstate Distribution Sales Leaders. The purpose of this role is to develop and drive solutions forward that allow our organization to reach its goals by partnering with technology, business stakeholders and user experience. You will be the key bridge between business and technology stakeholders. Your skills as a self-starter and ability to both uncover and drive the change forward will be essential. This role requires somebody who can evaluate and uncover current opportunities, influence and lead the strategic development of a solution, and drive the development and implementation of the solution alongside our tech, business and user experience partners. 

You will also be responsible for partnering across teams on data architecture and mapping, reporting, and designing and delivering AI solutions to improve the sales leader processes and experience. Prior experience in these areas is preferred. This role requires somebody who is not afraid to work in the gray, can think strategically, is extremely collaborative and is passionate about pushing the boundaries of how things are done today. 

Key Responsibilities  
• Analyzing, understanding and recovery of the organization's current business processes, goals, and objectives. 

·       • Transition and evaluation of current state to future state to ensure data accuracy, consistency, and relevance with MS Fabric utilization 

·       AI exploration and development of alerts, follow-ups, real-time prompts, call transcription, documentation of consultations, teams and outlook integration 

·       AI exploration and development of actionable insights to deliver to AllConsult users 

·       Development of new measurements to capture the effectiveness of recommendations and insights delivered to AllConsult users 

·       Data architecture and mapping to enable accurate agent and market views and trends 

·       Identifying opportunities for improvement, optimization, and reuse within the business architecture while adhering to design principles and user experience.  
• Translating business requirements into technical specifications and guiding the implementation of initiative, operating at the capability-level, in support of broader platforms, and developing functional systems flow to ensure the efficacy of new capabilities.  
• Ensure execution of initiatives, proactively engaging with field stakeholder groups to collect insights and feedback.  
• Developing and maintaining business architecture models, frameworks, and roadmaps, production, quality, and customer service goals.  
• Guide the implementation of the initiative, collaborating with stakeholders to align business strategies with technology solutions, working with other product owners to ensure integration between capabilities within a platform.  
• Use customer feedback, detailed market analysis, and data gathering to provide recommendations on decisions about product strategy and iterations  
• Engage in discovery/test and learn activities to quickly validate assumptions and capability or solution direction to achieve business results.  
• Monitoring and evaluating the effectiveness of business architecture solutions and making recommendations for enhancements as needed, performing process development, improvement, rollout, and integration activities, and optimizing process oversight with process agility.  
 

Education  
• 4 year Bachelors Degree (Preferred)  
 
Experience  
• 5 or more years of experience (Preferred) 

• Project management experience (Preferred) 

#LI-DM1

Skills

Compensation

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.