Business Analyst

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented Business Analyst to join the Modeling Platform and Process team within Enterprise Modeling in Charlotte, NC.

This role serves as a key contributor within the Modeling Platform and Process team, supporting key initiatives towards building and monitoring a scalable, efficient, and well-governed modeling infrastructure for Pacific Life actuaries. This role will be responsible for monitoring and analyzing AWS cloud costs, utilization, and storage related to FIS Prophet actuarial models run on the cloud, as well as supporting the development of best-in-class processes and automations for business stakeholders.  

Candidates who meet most but not all of the requirements are encouraged to apply. Actual job offer and title will be based on level of experience and skillset.

How you’ll help move us forward:

Monitor and analyze costs, utilization, and storage trends of actuarial models run on the AWS cloud:

• Maintain internal monitoring tools used to track cloud costs, server use, and storage

• Analyze model and grid performance and proactively communicate with stakeholders when there are opportunities for cloud cost optimization

• Monitor user access permissions to ensure appropriate access controls based on user training and cloud environment sensitivity

Support development of best-in-class processes and production automations for business stakeholders:

• Work with the Model Steward team and Platform Services (IT) to establish processes for business stakeholders to optimize their use of models on the cloud environment

• Serve as a platform ambassador to train our stakeholders in new capabilities, grid management best practices, and leveraging AI effectively in their workflows

• Identify deficiencies in current modeling processes and develop solutions

Communicate and collaborate effectively within a cross-functional project team of IT, model developers, and business stakeholders on ad hoc initiatives:

• Assist with QA testing when new software or functionality is rolled out to business stakeholders

• Build relationships with key business partners to facilitate swift problem resolution

• Collect information on model errors to support broad training and governance initiatives

The experience you bring:

• 3+ years of experience in an analytical or technical role

• A demonstrated skill for growing technical knowledge, applying it, and teaching others

• Bachelor's degree in mathematics, finance, engineering, computer science or another quantitative related field is preferred.

What makes you stand out:

• Familiarity and interest in leveraging AI/LLM tools

• Experience with cloud cost analysis (AWS/Azure/GCP) or data analysis (SQL/Python/R)

• Familiarity with FIS Prophet, actuarial modeling systems, and the insurance industry

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.