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Spectrum

BI Analyst II

Sorry, this job was removed at 02:17 p.m. (EST) on Tuesday, Sep 23, 2025
In-Office
Charlotte, NC, USA
In-Office
Charlotte, NC, USA

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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you have a knack for identifying patterns and trends? Looking for a BI Analyst job that values insights from their data to use information to drive growth and success? If so, you'll fit right in with Spectrum's Business Intelligence team!
Spectrum maintains our nearly 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too! In today's data-driven world, having access to accurate and timely information is crucial to stay competitive and relevant.
Spectrum's Business Intelligence team plays a vital role in not only working towards the company's goals but improving our decision making through insights and analysis of data. It's a high-energy job that allows you to focus on all aspects of Spectrum: business and people! You'd be joining a competent team with quality expectations that values partnership, long-term career growth, and great work-life balance.
BE PART OF THE CONNECTION
As a BI Analyst II, you will play a crucial role in the Business Intelligence team. In this position, you will work closely with stakeholders across various departments to translate business requirements into data solutions that provide valuable information aimed at enhancing the customer experience and improving daily business operations.
You will utilize your skills to generate new and actionable insights by integrating new and existing data. The ideal candidate will possess a blend of strong technical skills, a passion for data-driven analysis, and the ability to simplify complex technical information into understandable concepts.
This is an opportunity to help develop enterprise-level data integration solutions that will be utilized by all areas of the business, from field technicians to executives. You will also provide consultation on data interpretation to various business partners throughout the organization. Join our team and help us drive success through data!
WHAT OUR BI ANALYST II ENJOY MOST
  • Collaborate closely with business partners to gather detailed business requirements that includes identification and mapping of source system data, and rules for data cleansing, integration, and validation
  • Create report mockups based on requirements and coordinate with technical team to finalize designs
  • Understand data elements in the warehouse at a fine grain to support any form of user needs from research to ad hoc querying to managing large information projects
  • Interact with senior management or executive level customers and provide support as needed
  • Collaborate with cross functional teams to ensure alignment in business needs, timelines and department standards
  • Document, present, and recommend solutions for handling data anomalies and issues
  • Create test plans and scenarios and conduct testing to ensure quality and requirements traceability to final deliverable
  • Create and maintain design documentation, metadata dictionaries, and report definitions including visual representations of workflows, procedures, and processes
  • Communicate data nuances and insights to all levels of the company in a clear and concise manner
  • Instill best practices and support users at all levels of the organization in leveraging BI capabilities for accurate reporting and analysis
  • Assist in creating executive level presentations and documents as needed
  • Actively and consistently support all efforts to simplify and enhance the customer experience

WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
  • Advanced proficiency in SQL
  • Proven experience and passion for leveraging data to drive business impact
  • Exceptionally strong communication skills both written and verbal
  • Ability to analyze, simplify and summarize complex information accurately.
  • High attention to detail and quality
  • Functional and technical experience in a large-scale data environment, e.g. developing business requirements, mapping out process flows
  • Understanding of business uses of data for reporting and analytics
  • Eagerness to learn new concepts
  • Demonstrated in-depth ability to prioritize and organize effectively
  • Demonstrated team and relationship building skills
  • Ability to work independently with minimal guidance, prioritize and organize effectively and manage multiple projects/assignments
  • Ability to perform in a fast-paced environment
  • Ability to develop and offer suggestions for user test planning, execution and assess testing results to ensure the solution fulfills the needs of the business

Required Education
Bachelor's degree or foreign equivalent in Economics, Mathematics, or Business Administration or relevant experience
Preferred Qualifications
  • Experience with AWS Redshift and/or other MPP data warehouse platforms
  • Experience working with Telecom/Cable MSO data and applications
  • Experience working with Tableau or MicroStrategy

Working Conditions
4 days onsite / 1 day remote
BBL317 2025-60098 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Spectrum Charlotte, North Carolina, USA Office

In Charlotte, we’re supporting the mission of our company with roles in everything from Business Intelligence to IT and beyond. Plus, we’re serving customers all around the city with Field Operations, Sales & even local news.

What you need to know about the Charlotte Tech Scene

Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.

Key Facts About Charlotte Tech

  • Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
  • Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
  • Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
  • Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

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