Benefits Analyst (12 Month Fixed Term Contract)

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

We have an exciting opportunity for a Benefits Analyst to join us, on a 12-month fixed term contract, full time on a remote basis.

The Impact of a Benefit Analyst at Coupa:

As a Benefits Analyst at Coupa, you will play a vital role in supporting the delivery of high-quality, globally-aligned benefits programs that enhance the employee experience. You’ll be a key member of the Total Rewards Team, supporting benefits administration across EMEA, APAC and the Americas, managing the operations related to employee benefit programs. This role will have a direct impact on the day-to-day satisfaction of employees and the overall efficiency of our global benefits function.

What You'll Do:

• Support new hires and existing employees with benefits enrolment, including the annual benefits enrollment process in the US
• Act as a first point of contact for all tier 1 benefits-related queries through our HR/Benefits service desk system, across all global locations
• Create and enhance self-service content, empowering employees and managers with easy-to-understand, accessible information about benefits and leave programs
• Support the roll out of enhanced family leave programs (parental, maternity, paternity) across EMEA and APAC
• Partner with HR Ops to identify process gaps and create scalable solutions that support growth and maintain operational excellence
• Collaborate with Payroll to validate and reconcile benefits data, reducing errors in payroll processing
• Regularly audit programs to ensure compliance with global regulations and industry best practices
• Manage the administration of benefit invoice processing, and reconciliations to ensure financial accuracy and accountability
• Work closely with benefit brokers/vendors to ensure smooth benefits offboarding for departing employees, including communication of leaver data and support for post-employment benefits queries (e.g. pension transfers)

What You Will Bring to Coupa:

• Excellent written and verbal communications skills to collaborate and respond to a wide variety of stakeholders
• Highly organised with ability to prioritise tasks and responsibilities to meet business needs
• Team player, able to work in a complex environment with competing priorities
• Customer-focused and capable of clear, effective, and concise communication
• Proactive, methodical, and adaptable to working at pace while prioritising key deliverables
• Ability to work autonomously while seeking guidance when needed
• High levels of integrity, credibility, and professionalism
• Energetic: You’re driven by pushing forward, searching for better, and wanting more than the status quo

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Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

Please be advised that inquiries or resumes from recruiters will not be accepted.