AVP, Web Engineer III - Apply and Buy Digital apps (L10)

Job Description:

Role Title: AVP, Web Engineer III - Apply and Buy Digital apps (L10)

Company Overview : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
• We provide career advancement and upskilling opportunities for all to take up leadership roles.

Organization Overview

Synchrony's Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, you'll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards.

 The Credit Card that we use every day to purchase our essentials and later settle the bills - A simple process that we all are used to on a day-to-day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year.

Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If you're passionate about engineering and innovation, Synchrony's Engineering Team is the place to be.

Role Summary/Purpose:

AVP, Web Engineer III will be responsible for development and support of Web based digital applications and delivering high-quality solutions. The ideal candidate would be part of a major technology transformation team responsible for moving towards cloud platform in micro services architecture using Spring Frameworks, in memory data grid, micro-front ends, React JS, responsive design etc leveraging latest AI tools and capabilities.

Key Responsibilities:  

• Lead the design and delivery of new web solutions/platforms and enhancements, partnering with product/requirements analysts, QA, and customers within an Agile delivery model.

• Own technical solutioning: translate business requirements into architecture, functional flows, and technical specifications; ensure alignment with enterprise standards.

• Provide technical leadership for mission-critical web applications/services, including hands-on guidance for complex components and integration points.

• Drive estimation and delivery planning with the team; manage technical dependencies/risks and represent engineering in project meetings and solution discussions.

• Ensure engineering excellence: code quality, performance, security, resiliency, and maintainability through reviews, standards, and best practices.

• Establish and enforce engineering practices for documentation, code reuse, refactoring, and design patterns; govern adherence across the team.

• Ensure internally developed applications meet high standards for availability, scalability, extensibility, and operational readiness (monitoring, alerting, supportability).

• Lead and coordinate a blended team (Synchrony and vendor engineers), providing direction, mentoring, and alignment on ways of working.

• Define and track measurable team goals (delivery, quality, reliability, and productivity metrics) and drive continuous improvement.

• Communicate delivery status, technical decisions, and trade-offs to stakeholders and leadership; escalate risks with mitigation plans.

• Stay current on emerging technologies and evaluate adoption opportunities, while ensuring strong proficiency and stability in the existing stack.

Qualifications/Requirements:  

• Bachelor’s degree in Computer Science or related field, or equivalent practical experience, with 4+ years in software engineering and 2+ years in a technical leadership/lead engineer role. or in lieu of a degree 6+ years of relevant experience

• Strong hands-on expertise in Java, Spring/Spring Boot, and React JS, with proven ability to lead design and implementation for complex web applications.

• Solid experience with modern architecture patterns (REST APIs, event-driven systems), and building mission-critical services with high availability and performance.

• Experience with Micro-Frontends (preferred) and front-end architecture, including shared components, governance, and build/deploy strategies.

• Working knowledge of AWS services and cloud-native practices (preferred), including security, scalability, and cost-aware design.

• Strong understanding of CI/CD pipelines, automation, and DevOps practices; ability to influence release strategy and improve engineering productivity.

• Proficiency in SQL and NoSQL data stores, data modeling, and performance tuning.

• Strong understanding of SDLC (Agile), release management, and change/incident management; comfortable leading technical ceremonies (grooming, design reviews, retros).

• AI-assisted development experience: practical use of tools such as GitHub Copilot/ChatGPT/enterprise LLMs to accelerate coding, testing, refactoring, documentation, and code reviews—while ensuring secure usage, code quality, and compliance.

• Willingness to work flexible shifts/on-call as needed to support production issues and critical releases.

Desired Skills/Knowledge:

Excellent verbal/written communication, stakeholder management, analytical thinking, and problem-solving skills; able to articulate technical trade-offs to both technical and non-technical audiences.

Eligibility Criteria :

Bachelor’s degree in Computer Science or related field, or equivalent practical experience, with 4+ years in software engineering and 2+ years in a technical leadership/lead engineer role. or in lieu of a degree 6+ years of relevant experience

Work Timings: 2PM - 11PM IST

This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs)

We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR.

Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, LPP)

• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L8+ Employees can apply.

Grade / Level : 10

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