Job Description:
Role Summary/Purpose:
The AVP, Solution Architect craves getting into the weeds of hard problems and figuring out how to make things work. This dynamic and collaborative role will be part of the Synchrony Financial renowned Innovation Station – the hotbed of innovation and thought leadership throughout the company.
This Solution Architect will architect complex business solutions by partnering with business and technology leaders to understand key challenges as well as produce process flows and system interaction diagrams to help drive these solutions. In short, you will figure out how to make our innovative ideas work in the real world with a particular focus in the product incubation space.
Our Way of Working
We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
You are the right candidate if you…
Have passion: Sure you can code, but are you passionate about mobile software development?
Have common sense: Building is important, but do you think through designs to ensure they’re the best solutions first?
Are slightly obsessed with solution design: Do you focus on failure scenarios, performance, data integrity, security…all the good stuff?
Learn quickly and adapt to new technology: Let’s face it – technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools?
Think like a customer: Central to our products is our understanding of our customers’ needs and requirements. Do you consider UX in your decision making, and think like a customer?
Have tech chops: You need to be ready to get into the weeds on complex technology solutions and be willing to identify the right tool for the right solution, not simply falling back on what you’re comfortable with.
Essential Responsibilities:
Be a leading architect for a few development teams through all phases of the Agile development life cycle
Rapid prototyping through mindful use of company resources and tech stacks
Design solutions to business needs by documenting systems, data, and business logic of an end-to-end business process.
Influence and collaborate with software developers, UX designers, product managers application architects, and customer application experts to create amazing apps
Ensure compliance with architecture, security and technology standards set by Synchrony
Assist in crafting and maintaining the future state technology architectural strategy and roadmap
Participate in Agile scrums consisting of cross-functional teams
Participate in addressing root cause analyses, incident reports and provide direction in problem resolution
Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes
Provide 24x7 on-call support periodically throughout the year
Passionate about the latest technologies, open source projects and languages
Identify ways to increase efficiency and improve system performance
Work with third party vendors to develop software and/or integrate their software into the company's products
Perform other duties and/or special projects as assigned.
Qualifications/Requirements:
Bachelor’s degree in Computer Science or related degree and a minimum of 5 years of solution architecture experience OR, in lieu of degree, High School Diploma/GED with 7 years of experience with solution architecture experience.
Strong solution architecture skills and experience designing complex technical solutions
Familiarity with microservices, event-driven architecture and cloud native design patterns
Understanding of modern web front end frameworks like ReactJS
Java development skills are a plus
Familiarity with JSON, REST and XML based web services
Strong communication skills with technical and non-technical peers
Desired Characteristics:
Strong cross-functional team player with the ability to work seamlessly across a matrix organization
Desire to work in a dynamic, fast paced environment
Strong interpersonal skills with ability to influence clients, team members, management and external groups, including challenging opinions
Strong attention to detail in a team environment
Strong oral and written communication, analytical and problem-solving skills
Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options
Excellent interpersonal skills with ability to influence clients, team members, management and external groups, with a particular focus on storytelling
Being comfortable with ambiguity and rapidly changing priorities
Grade/Level: 11
The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
Job Family Group:
Information TechnologyTop Skills
Synchrony Charlotte, North Carolina, USA Office
10840 Ballantyne Commons Pkwy, Charlotte, NC, United States, 28277
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