Associate Director - Technology Experience Communications

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The Technology Experience Communications Lead will lead internal communications efforts to drive technology rollouts and internal experience initiatives, focusing on awareness and reinforcement. As a key member of the Technology Communications team, you will ensure a cohesive and integrated communication strategy.

With an attention to detail and ability to see the bigger picture and connect dots, the Associate Director will ensure communications are clear, consistent and strategically aligned to the company’s business objectives. They will navigate a highly-matrixed structure, collaborate with colleagues across many business units.

• Develop and implement communication plans to drive awareness of new and existing technologies and platforms, highlighting the impact on the employee’s experience.
• Partner closely with the Organizational Change Management (OCM) team and collaborate with other communications leads to build and implement effective change communications strategies with demonstrable value.
• Serve as the point of contact for AI-related enterprise internal communications, aligning with Lilly's overall AI OCM strategy.
• Create engaging content and communication materials to enhance the employee experience, fostering a sense of community and collaboration.
• Establish and track key communication metrics to measure effectiveness and impact, using data-driven insights to help inform and persuade a wide range of audiences.
• Provide strategic counsel, ensuring alignment with business objectives and global communications.
• Develop high-level thought leadership content and executive communication materials to position Lilly as an AI innovator.
• Analyze communication using data analytics and provide data-driven recommendations for improvement, leveraging AI communication tools.

• Bachelor’s degree
• 8+ years of experience in a communications, public relations or related role.
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.

• Extensive experience in internal communications and internal engagement within a technology-driven environment.
• Strong understanding of technology rollouts and change management, with a focus on driving internal adoption.
• Demonstrated ability to develop and implement effective communication strategies that drive business outcomes.
• Excellent content creation and storytelling skills, with the ability to create engaging and impactful communication materials.
• Ability to build partnerships with internal stakeholders at all levels of the organization.
• Superb communication skills – including verbal, written and presentation skills.

• Attention to detail, with the ability to focus on the big picture.
• Ability to work effectively in a fast-paced, dynamic environment, managing multiple collaborators.
• Ability to work as a team, and collaborate effectively.
• Ability to be a flexible teammate, act quickly and meet timelines with the highest ethical and business standards.

• Domestic travel is required a few times annually.
• Indianapolis-based is strongly preferred. Hybrid work schedule allowed.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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