The Associate Director manages e-commerce strategy for client brands, fostering relationships, overseeing digital advertising, and driving growth initiatives.
Stackline is the first full-funnel connected commerce platform for the world's most innovative brands. Business leaders, product innovators, performance marketers, and analysts trust Stackline as the single source of commerce truth. Fueled by our proprietary neural network, our market insights, revenue metrics, behavior analyses, and autonomous functionality create the actions that determine success or failure.
Founded in 2014 in Seattle, we now have offices in Minneapolis, New York, Cleveland, and London. Since November 2020, Stackline has raised $180 million in strategic investments from Goldman Sachs Growth Equity and TA Associates.
Stackline is on a mission to fuel the future of commerce by bringing brands and customers closer together.
About The Role:
The Associate Director, Strategy & E-commerce Insights owns the execution of strategic e-commerce initiatives and drives business growth for their portfolio of brands. This role will be responsible for establishing and nurturing trusted client relationships with prominent brands while collaborating with internal teams to launch advertising campaigns and design strategic growth plans. This role will identify emerging opportunities that lead to client both acquisition and expansion proposals. Focus will be on client satisfaction through overseeing digital advertising performance, examining ROI, and adhering to budget constraints. The Associate Director will actively contribute to company innovation, enhance operational efficiency, and serve as a trusted mentor to the team, advocating for the professional development of others.
This is a hybrid role (4 days/week in office) at our Seattle, Minneapolis, New York or Cleveland office.
What You Will Do:
- Build and foster relationships with contacts at prominent consumer brands across all organizational levels and departments.
- Support a versatile team to deliver world class e-commerce strategy and tactics to drive client’s business in e-retailer space.
- Develop and deliver comprehensive e-commerce retail strategy, including sales forecasting, promotion planning, and strategic digital media planning.
- Extract insights from extensive amounts of data and provide valuable recommendations and opportunities to clients that enhance their e-commerce strategy.
- Plan, execute, and oversee pay-per-click (PPC) campaigns on multiple platforms, including Amazon Marketing Services (AMS), Walmart Advertising, and Criteo.
- Collaborate with cross-functional teams to align efforts, overcome obstacles, streamline processes, and achieve organizational success.
- Coordinate and implement critical path schedule with both the internally and externally to drive new product launches, advertising plans, and strategic growth plans.
- Own and cultivate the client relationship (up to C-Level) to ensure all client needs are being met and exceeded where possible.
- Lead and/or participate in day-to-day counsel and bi-weekly client calls to provide project and deliverable status updates.
- Identify opportunities to launch new business initiatives through platform upsell
- Provide coaching and development opportunities to enhance the skills and capabilities of team members.
- Identify staffing needs, participate in the recruitment and selection process, and onboard new team members.
- Ensure compliance with company policies, procedures, best practices, and ethical standards
Who We Are Looking For:
- Bachelor’s degree in Business Administration, Marketing, Communications, or related field.
- 8+ years of relevant account management experience.
- 8+ years e-commerce retail experience.
- 6+ years of demonstratable experience using Microsoft Excel to analyze large amounts of data, drawing insights, and presenting findings.
- 5+ years direct management experience supporting a team of three or more.
- Demonstrated clear and concise written and oral communication skills.
- Demonstrated ability to stay organized while prioritizing and managing workflows
- Demonstrated experience drawing insights from data to provide recommendations to clients on e-commerce strategy
Bonus Points If You Have:
- MBA or other advanced business degree.
- Experience manipulating data with technologies such as SQL or similar technology.
- Demonstrated ability to think big, work hard, and solve problems.
- Experience working in a startup, retail, digital advertising, or e-commerce environment.
- Proficiency in German, French, and/or Japanese
Benefits and Perks
It’s important that each and every employee feels they are supported and can complete their life’s best work today and in the future. As part of that, we are committed to doing our part in addressing pay gaps and discrepancies by providing pay transparency for all of our roles. Actual salaries are just one component of the compensation package and may vary above or below the range based on job-related knowledge, skills, experience, geographical location, and performance. The salary range for this position is $140,000 - $160,000 per year. Other rewards may include annual bonuses, short- and long-term incentives, and other team-specific awards. In addition we provide a robust benefits and perks package that includes:
- Comprehensive medical, dental, and vision coverage that actually supports you — including HSA with company match and FSA options
- Fertility benefits to support your path to parenthood
- 401(k) with company match to help you plan ahead
- Company-paid life insurance
- 20 days of PTO + 9 company holidays to truly unplug
- Paid parental leave for all parents — because family matters
- Summer Fridays (log off at 3pm and enjoy it)
- Regular in-office social events including happy hours and catered lunches
- A thoughtfully stocked kitchen with healthy snacks and fresh fruit
Stackline is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applicants from all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Similar Jobs
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
Administer and enhance Salesforce for VIP teams by configuring flows, reports, dashboards, access, and data management. Gather stakeholder requirements, troubleshoot user issues, support adoption, and collaborate with development, analytics, and data engineering teams on integrations and technical solutions. Query and validate data using SQL and Snowflake, test system enhancements, and identify process improvements while maintaining Salesforce data accuracy and integrity.
Top Skills:
ApexExcelGoogle SheetsSalesforceSalesforce Flow BuilderSnowflakeSQL
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Supports data center equipment installation, staging, rack preparation, cabling, labeling, inventory, documentation, inspections, and low-risk moves, adds, changes, and disconnects. The role requires following procedures, safety standards, and quality requirements while working under senior team guidance. Employees must handle physical tasks, use ladders or elevated platforms, lift up to 50 pounds, and travel approximately 50% to 100% of the time.
Top Skills:
Copper CablingData Center InfrastructureFiber-Optic CablingNetworking EquipmentPower Distribution Units (Pdus)Rack-And-Stack InfrastructureTelecommunications Equipment
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The EHS Specialist supports environmental, health, safety, and well-being programs at a data center site. Responsibilities include workplace inspections, risk assessments, audits, incident investigations, contractor safety oversight, high-risk work monitoring, training, emergency preparedness, environmental compliance, records management, and EHS metrics reporting. The role partners with operations, facilities, contractors, customers, and EHS leadership to maintain regulatory compliance and promote a strong safety culture.
Top Skills:
Ehs Management SystemsIso 14001Iso 45001Lockout/Tagout (Loto)MS OfficeNfpa 70EOsha
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
