Associate Director, K-12, Strategic Account Manager (MA, NY, NH, ME, VT, RI)

About the Opportunity  

As an Associate Director of K-12, you are directly responsible for managing relationships with key stakeholders at schools, districts, and/or states within the Northeast region. You will contribute to state and regional strategies and goals under the guidance of your manager and others working in your assigned state. Your ability to build deep and meaningful relationships with educators will play a critical role in the lives of students and educators and will allow the College Board to achieve its goals of expanding access. When K-12 leaders in your territory have the information they need to select and implement College Board programs that will best serve their students, it’s because of your expertise, clear communication, ability to analyze and distill data, and skill to build partnerships that advance student success.  

In this role, you will: 

Manage Approach to and Execution of Partnerships with Schools, Districts, and/or States (50%) 

• Under guidance of Directors and Senior Directors, and based on frameworks provided by leadership, execute a district and/or state strategy balancing a growth orientation with a focus on successful implementation. Consistently build and maintain account management planning processes and business review with each assigned account 

• Manage the operational activities of College Board commitments for delivering educational services, developing operational plans and establishing timelines for contract deliverables 

• Deeply understand state and district opportunities and problems to deliver district account plans that provide data-driven, personalized solutions that meet state and district needs, with the ultimate goal of maintaining and growing business across your assigned territory 

• Set and track progress towards meeting goals with the intent of achieving or exceeding individual goals that contribute to the state- and regional-level goals of expanding post-secondary opportunities for students 

• Analyze and assess trends using College Board data sources in assigned territory, planning account activity that aligns with larger state and regional goals 

• Work with local administrators to build support for program delivery by coordinating educational services to address each deliverable in district/state plan, identifying resources and scheduling services for partnership deliverables. 

• Plan and conduct in-depth, sometimes customized, workshops and professional development programs for K-12 constituent groups. 

• Maintain knowledge and expertise in K12 educational trends  

Manage Relationships (30%) 

• Build and maintain strong relationships with key officials independently or collaboratively with colleagues while continuously identifying new opportunities to cultivate partnerships. 

• Conduct necessary outreach to existing, new and previous state/district partners 

• (Potentially) Serve as state lead to maintain relationships with state agency stakeholders and collaborate with internal cross divisional colleagues to successfully deliver value across the assigned state 

Execute Internal Processes & Manage Regional Projects (20%) 

• Utilize Salesforce CRM for account management to monitor progress toward goals, to manage account plans, and for proactive opportunity and task management. 

• Support the wider sales team in transactional or operational tasks 

• Contribute to divisional or regional projects assigned by leadership 

About You 

To qualify for this role, you must have:  

• At least 5 years of relevant and progressive experience in education or a related field; direct experience in assessment, curriculum, or student achievement initiatives highly desired 

• Strong organization and prioritization skills and the proven ability to move forward multiple time-sensitive projects in concert, both independently and as a member of the team   

• Strong computer literacy, including Microsoft applications 

• The ability to travel at least 40% of the year on behalf of College Board business  

• A valid driver’s license and willingness to drive 

• A Bachelor’s degree  

• Experience using customer relationship management system like Salesforce (preferred) 

All roles at College Board require:  

• A passion for expanding educational and career opportunities and mission-driven work 

• Authorization to work in the United States for any employer 

• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively.  

• Clear and concise communication skills, written and verbal 

• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. 

• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. 

• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. 

About Our Process   

• Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. 

• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.    

What We Offer 

At College Board, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. 

A Thoughtful Approach to Compensation 

• The hiring range for this role is $60,000–$105,000. 

• Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. 

• We aim to make our best offer upfront—rooted in fairness, transparency, and market data. 

• We adjust salaries by location to ensure fairness, no matter where you live. 

You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more. 

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