Leads enterprise AI solutions strategy, product management, governance, adoption, and roadmap execution for employee-facing productivity and automation platforms. Oversees AI initiatives involving machine learning, natural language processing, robotic process automation, and generative AI while ensuring security, compliance, responsible AI, and measurable business outcomes. Manages teams, budgets, executive stakeholders, market strategy, talent development, and enterprise technology transformation in a regulated environment.
About this role:
Wells Fargo is seeking an Artificial Intelligence Solutions Director, as part of the Artificial Intelligence team.
Learn more about career areas and lines of business at wellsfargojobs.com.
The Artificial Intelligence Solutions Director will lead the strategy, product management, governance, and adoption of enterprise end-user tools that enable productivity, collaboration, automation, and AI-powered work experiences across the company. Reporting to the Head of AI Products & Solutions, this leader will define and execute the vision for employee-facing technology platforms, ensuring they deliver measurable business value while meeting the firm's security, risk, compliance, and responsible AI standards. This role combines product leadership, platform strategy, AI innovation, operational excellence, and organizational change management.
In this role, you will:
NC- Charlotte Pay Range: $215,000 - $355,000 Annually
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$215,000.00 - $355,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
10 Sep 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid
Wells Fargo is seeking an Artificial Intelligence Solutions Director, as part of the Artificial Intelligence team.
Learn more about career areas and lines of business at wellsfargojobs.com.
The Artificial Intelligence Solutions Director will lead the strategy, product management, governance, and adoption of enterprise end-user tools that enable productivity, collaboration, automation, and AI-powered work experiences across the company. Reporting to the Head of AI Products & Solutions, this leader will define and execute the vision for employee-facing technology platforms, ensuring they deliver measurable business value while meeting the firm's security, risk, compliance, and responsible AI standards. This role combines product leadership, platform strategy, AI innovation, operational excellence, and organizational change management.
In this role, you will:
- Manage and develop the overall Artificial Intelligence roadmap for the company
- Provide leadership, management and direction companywide on artificial intelligence initiatives
- Develop market strategies for the company
- Lead Artificial Intelligence team by making strategic decisions to resolve robotics process automation, natural language processing, and machine learning
- Understand the options in the market and educating companywide on these opportunities
- Collaborate and influence all levels of professionals, including more experienced managers
- Lead team to achieve objectives
- Manage allocation of people and financial resources for Artificial Intelligence Solutions
- Develop and guide a culture of talent development to meet business objectives and strategy
- 10+ years of Artificial Intelligence solutions experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of management or leadership experience
- 7+ years of experience in product management, digital workplace technology, enterprise platforms, AI product strategy, or related technology functions
- Strong understanding of responsible AI, model governance, data privacy, and technology risk management
- Experience with enterprise productivity platforms such as Microsoft 365, Copilot, collaboration tools, automation platforms, knowledge systems, and employee experience solutions
- Experience implementing generative AI, AI assistants, agentic workflows, or intelligent automation capabilities
- Experience defining and executing enterprise product roadmaps in highly regulated environments
- Demonstrated success managing executive-level stakeholder relationships and influencing strategic decisions
- Experience leading technology transformation initiatives with measurable business outcomes
- Strong understanding of governance, risk management, and operational controls
- Position offers a hybrid work schedule
- This position is not eligible for Visa sponsorship
- Relocation assistance is not available for this position
- 2190 Willow Pass Road. Concord, California 94520
- 300 South Brevard Street, Charlotte, North Carolina 28202
NC- Charlotte Pay Range: $215,000 - $355,000 Annually
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$215,000.00 - $355,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
10 Sep 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid
Wells Fargo Charlotte, North Carolina, USA Office
355 W Martin Luther King, Jr BLVD, Charlotte, NC, United States, 28202
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