AI Risk Program Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are seeking an experienced AI technology risk manager to support the build and execution of our Corporate Functions Risk (CFR) Artificial Intelligence (AI) Risk Program. This role will serve as a key contributor in establishing governance across the asset lifecycle to enable safe, compliant, and scalable adoption of AI across the enterprise.

The individual will act as a central point of coordination for AI use case onboarding and production governance, partnering closely with Corporate Functions, Technology, Risk Management and Compliance, Law Division, and Data teams to ensure alignment with policy requirements, regulatory expectations, and enterprise risk frameworks.

The role partners closely with Second Line of Defense (2LOD) teams (Enterprise Risk Management, Model Risk Management, Compliance, Law Division, and Technology Risk Oversight) to ensure emerging AI technology risks are properly identified, assessed, documented, monitored, escalated, and remediated. While 2LOD provides independent oversight and challenge, this role retains business line accountability for execution, evidence, and remediation.

Position Highlights

AI Governance, Intake & Consultation

• Serve as the central intake point (“front door”) for AI use cases, pilots, proofs of concept (POCs), and material changes across Corporate Functions
• Provide consultative guidance to stakeholders on AI policy requirements, risk considerations, and governance expectations
• Perform intake quality control (QC) to ensure completeness, proper classification, and readiness for downstream risk and governance processes
• Coordinate routing of AI use cases to appropriate partners (CFR Technology Risk, Law Division, ISS, RM&C, etc.)

AI Registry & Lifecycle Management
 

• Support the end‑to‑end management of the AI Use Case Registry for CFR, ensuring all AI-use cases and technologies are accurately documented and maintained throughout their lifecycle
• Validate completeness and accuracy of key registry attributes, including:
  • AI category, risk tier, and autonomy level
  • Data classification and system dependencies
  • Use case purpose, ownership, and lifecycle status

• Coordinate updates to the registry for material changes, enhancements, and decommissioning events
• Contribute to development and refinement of registry standards, data requirements, and governance workflows
• Establish and support risk‑based performance monitoring for AI use cases outside Model Risk Management (MRM) scope, including definition of metrics, thresholds, and escalation triggers to detect performance degradation, unintended outcomes, or emerging risk post‑deployment

Risk Coordination & Policy Enablement

• Support execution of AI risk tiering processes, including identification of triggers requiring reassessment (e.g., scope expansion, connector additions, customer impact)
• Translate AI Technology Policy requirements into practical intake standards, guidance, and job aids for business stakeholders
• Partner with cross‑functional risk teams to ensure alignment with Model Risk Management, Third Party Risk Management, Enterprise Data Governance, and other enterprise policies and programs to drive simplicity and speed to market
• Assist in identification and escalation of unregistered or unauthorized use case

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Typically 10+ years of applicable experience in risk management, compliance, audit, technology risk, or operational risk

Preferred Skills and Qualifications

• Experience with AI/ML, emerging technologies, or advanced analytics governance
• Familiarity with AI regulatory frameworks and guidance (e.g., NIST AI RMF, SR 11‑7, EU AI Act concepts)
• Experience managing or supporting centralized registries, inventories, or governance tools (e.g., ServiceNow, SharePoint, GRC platforms)
• Experience designing dashboards and developing self-service reporting using Microsoft Power Platform.
• Experience building, implementing, or leveraging artificial intelligence solutions to optimize business processes, improve efficiency, or enhance decision‑making
• Demonstrated experience operating in a First Line of Defense risk role with accountability for execution and outcomes
• Strong understanding of enterprise risk management concepts and the Three Lines of Defense model
• Experience overseeing or supporting AI, emerging technology, or advanced analytics risk within financial services
• Experience partnering closely with 2LOD risk functions while retaining 1FLOD ownership
• Proven ability to lead complex, ambiguous risk topics and influence senior stakeholders
• Experience with risk tooling and workflows (e.g., ServiceNow or similar platforms)
• Applicable professional certifications a plus (e.g., CRCM, CRISC, CISA, PMP)
• Strong analytical, problem-solving, and judgment skills in complex risk scenarios
• Clear, executive-ready written and verbal communication
• Ability to translate technical emerging technology concepts into actionable business risk decisions
• Proven leadership of teams, processes, and cross-functional initiatives
• Strong collaboration skills
• Highly self-directed with the ability to build subject-matter expertise rapidly in emerging risk areas

Hybrid/flexible schedule

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.