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Wells Fargo

AI Product Area Business Analyst

Posted 3 Days Ago
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Hybrid
Charlotte, NC, USA
Senior level
Hybrid
Charlotte, NC, USA
Senior level
Lead AI product strategy, adoption, roadmap development, backlog prioritization, and business change initiatives within banking operations. Analyze AI usage, feedback, and outcomes; optimize prompts, workflows, UX, and business rules; validate performance through testing and quality assurance; manage risk and regulatory considerations; and report on business benefit realization while coordinating cross-functional stakeholders.
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About this role:
Wells Fargo is seeking an AI Product Area Business Analyst (Lead Product Manager) to join our Banking Operations Strategy and Transformation Department.
In this role, you will:
  • Manage product area strategy, aligning AI Business Implementation Change with Product Objectives
  • Make decisions in complex and multi-faceted situations of global market dynamics, trends, and regulatory impact
  • Oversee risk management to meet deliverables and drive new initiatives
  • Collaborate and consult with business leaders, SMEs, product owners, business analysts, and Production managers
  • Analyze AI usage patterns, feedback, and business outcomes to identify improvement opportunities.
  • Optimize prompts, workflows, user experience (UX), and business rules to improve accuracy and adoption.
  • Partner with Operations to gather feedback and convert insights into product backlog enhancements.
  • Validate AI capability performance through testing, quality assurance, and outcome measurement.
  • Measure realization of expected business benefits and provide ongoing performance reporting

Required Qualifications:
  • 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:
  • Lead AI readiness for business adoption of technology changes, and provide AI adoption strategies for business lines within assigned product area
  • Experience leading product strategy, roadmap development, and backlog prioritization within an Agile environment.
  • Strong knowledge of product management principles, including Objectives and Key Results (OKRs), feature planning, and capacity management.
  • Certification in Artificial Intelligence (AI), Agile methodologies, Product Management, or related disciplines.
  • Ability to analyze complex products, services, and business requirements to identify solutions and drive outcomes.
  • Proven experience partnering with technology, business, and operational teams to deliver product enhancements and process improvements.
  • Strong understanding of Agile methodologies, Scrum practices, and product delivery lifecycles.
  • Experience managing competing priorities and making sound decisions in a fast-paced, highly regulated environment.
  • Knowledge of risk management, governance, and regulatory requirements impacting product development and delivery.
  • Demonstrated ability to influence stakeholders, build consensus, and communicate effectively across all organizational levels.
  • Experience leading cross-functional projects and mentoring or coaching team members.
  • Strong analytical, problem-solving, and strategic thinking skills.
  • Ability to identify opportunities for innovation, process optimization, and customer-focused product enhancements.
  • Excellent organizational skills with the ability to manage multiple initiatives simultaneously.
  • Experience within financial services, banking, or other highly regulated industries preferred.

Job Expectations:
  • This position is not eligible for Visa Sponsorship.
  • This position offers a hybrid work schedule

Locations:
  • 1525 W WT Harris Blvd, CHARLOTTE, NC
  • 3201 N 4th Ave. SIOUX FALLS, SD
  • 4101 Wiseman Blvd, SAN ANTONIO, TX
  • 401 Las Colinas Blvd W Bldg A. IRVING TX
  • 2200 Concord Pike WILMINGTON, DE
  • 1305 W 23rd St Tempe, AZ

Required locations for this position is listed above. Candidate must reside within a reasonable commute to the site location. Relocation assistance is not available for this position.
Posting End Date:
31 Oct 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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Wells Fargo Charlotte, North Carolina, USA Office

355 W Martin Luther King, Jr BLVD, Charlotte, NC, United States, 28202

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