Provide administrative and front-desk support at a behavioral health service site: scheduling, data entry, records preparation, filing, phone/customer service, billing support, and ensuring compliance with Medicaid/Medicare and HIPAA.
Company Mission/ statement:
Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.
Comprehensive Benefits Package:
- Medical, Dental and Vision Insurance
- Flex Spending Account
- Health Spending Account
- Company-Paid Life Insurance
- Short Term Disability
- 401(k)
- Paid Holidays
- Paid Vacation and Sick Leave
- Employee Assistant Program
- Referral Bonus Opportunities
- Extensive Internal Training Program
Pay Scale: $16-$17.50hr.
Summary:
Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.
Essential Duties and Responsibilities:
- Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
- Schedules appointments, prepares records for the daily appointments.
- Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes.
- May file, release and copy protected healthcare information.
- Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.
Education and/or Experience: Must possess at least a High School Diploma. Office experience in the healthcare field preferred.
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