Administrative Assistant

We are seeking a highly organized, dependable, and professional Administrative Assistant to provide administrative and clerical support to management, employees, customers, and other departments. The Administrative Assistant will help ensure daily office operations run efficiently by managing schedules, correspondence, records, documents, meetings, and other administrative responsibilities.

The ideal candidate is detail-oriented, proactive, professional, and able to manage multiple priorities while maintaining accuracy and confidentiality.

Key Responsibilities

• Provide general administrative and clerical support to managers, supervisors, and staff.
• Answer, screen, and direct telephone calls and messages in a professional manner.
• Respond to emails, correspondence, and routine inquiries.
• Schedule and coordinate meetings, appointments, and conference calls.
• Maintain calendars and assist with scheduling changes and reminders.
• Prepare, format, proofread, and distribute letters, reports, presentations, spreadsheets, and other documents.
• Maintain accurate electronic and physical filing systems.
• Enter, update, and maintain company, customer, employee, and operational information.
• Assist with preparing reports, presentations, spreadsheets, and other business documents.
• Order and maintain office supplies and equipment.
• Receive, sort, distribute, and prepare incoming and outgoing mail and packages.
• Coordinate meetings, including preparing agendas, meeting materials, and notes when needed.
• Assist with travel arrangements, reservations, and expense documentation when required.
• Process invoices, purchase orders, receipts, expense reports, and other administrative paperwork.
• Maintain confidential and sensitive information appropriately.
• Assist with onboarding paperwork and other employee-related administrative tasks.
• Communicate with customers, vendors, employees, and outside contacts as needed.
• Coordinate with other departments to obtain information and complete administrative tasks.
• Help maintain an organized, professional, and efficient office environment.
• Track deadlines, follow-ups, and outstanding administrative tasks.
• Identify administrative issues and bring them to the attention of the appropriate manager.
• Assist with special projects and other duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• Previous administrative, clerical, office, customer service, or related experience preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to prioritize multiple tasks and meet deadlines.
• Professional telephone and email etiquette.
• Proficiency with computers and common office software.
• Ability to maintain confidentiality and handle sensitive information.
• Strong problem-solving and interpersonal skills.
• Ability to work independently and as part of a team.

Preferred Qualifications

• 1–3 years of administrative or office experience.
• Experience with Microsoft Office, Google Workspace, or similar productivity software.
• Experience managing calendars and scheduling appointments.
• Experience with spreadsheets, databases, CRM systems, or office-management software.
• Experience preparing reports, presentations, and business correspondence.
• Experience working in a fast-paced office environment.

Core Skills

• Organization
• Time management
• Communication
• Attention to detail
• Microsoft Office / Google Workspace
• Calendar management
• Scheduling
• Data entry
• Document preparation
• Filing and recordkeeping
• Customer service
• Problem-solving
• Multitasking
• Confidentiality
• Professionalism
• Teamwork

Performance Expectations

Performance may be evaluated based on:

• Accuracy and quality of administrative work
• Ability to meet deadlines
• Organization and efficiency
• Responsiveness to internal and external requests
• Communication and professionalism
• Ability to prioritize competing responsibilities
• Reliability and attendance
• Confidentiality and compliance with company procedures
• Support provided to managers and team members

Work Environment

The Administrative Assistant typically works in an office environment and regularly uses computers, telephones, printers, scanners, and other standard office equipment. Depending on the organization, the position may be fully in-office, hybrid, or remote.

The role may require occasional overtime, evening hours, or schedule flexibility depending on business needs.

Physical Requirements

• Ability to sit and work at a computer for extended periods.
• Ability to communicate by telephone, email, and in person.
• Ability to use standard office equipment.
• Ability to occasionally lift or move office supplies and packages.
• Reasonable accommodations will be provided where required by applicable law.

 Benefits

Benefits may include:

• Health, dental, and vision insurance
• Paid time off
• Paid holidays
• Retirement plan / 401(k)
• Employee discounts
• Performance bonuses
• Professional development and training
• Flexible, remote, or hybrid work options where applicable