Administrative Assistant III - Global Payment Operations Fraud

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Responsibilities:

• Communicates with executives and line management to gather and convey relevant information
• Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment
• Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner
• Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
• Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

Required Qualifications:

• Minimum of 3 years of experience providing administrative support at the senior management level
• Significant time management, multi-tasking and prioritization skills
• Highly organized, proficient in time management, with strong attention to detail
• Ability to work effectively under pressure and time constraints
• Strong written and verbal communication skills, ability to interface with Senior Executives
• Ability to handle sensitive information and maintenance of confidentiality
• Interpersonal Skills: The ability to build rapport and work effectively with others is vital. 
• Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint, OneNote, Teams)
• Concur or similar experience processing travel and expenses  
• Ability to work overtime as needed to support business needs

Desired Qualifications:

• Bachelor’s degree preferred
• Knowledge of Bank of America systems including:  Workday, Concur, Ariba, TechDirect, Flagscape, ACR, ARM, etc.

Skills:

• Administrative Services
• Attention to Detail
• Customer and Client Focus
• Planning
• Prioritization
• Adaptability
• Collaboration
• Event Planning
• Office Administration
• Problem Solving
• Facilities Management
• Oral Communications
• Recording/Organizing Information
• Research
• Written Communications

Shift:

Hours Per Week: