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Daymark Recovery Services, Inc.

Administrative Assistant- FBC

Reposted 5 Days Ago
Be an Early Applicant
In-Office
28659, North Wilkesboro, NC
16-18 Hourly
Entry level
In-Office
28659, North Wilkesboro, NC
16-18 Hourly
Entry level
Provide administrative and front‑center support for a behavioral health center: schedule appointments, prepare and file records, enter consumer data, answer phones, assist clients with benefits/fees, and ensure compliance with HIPAA, Medicaid/Medicare, and agency policies.
The summary above was generated by AI

This position is for 12 hour shifts, days and nights available. Night and weekend shifts include higher pay with shift differential. 

Company Mission/ statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package:

  • Medical, Dental and Vision Insurance
  • Health Spending Account
  • Company-Paid Life Insurance
  • Short Term Disability
  • 401(k)
  • Paid Holidays
  • Paid Vacation and Sick Leave
  • Employee Assistant Program
  • Referral Bonus Opportunities
  • Extensive Internal Training Program

Pay Scale: $16-$17.50hr.

Summary: 

Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.

Essential Duties and Responsibilities:

  • Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
  • Schedules appointments, prepares records for the daily appointments
  • Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes
  • May file, release and copy protected healthcare information
  • Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.

Special Attributes:  Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.

Supervisory Responsibilities:  May be asked to periodically oversee staff or lead by the Practice Manager.

Education and/or Experience: Must possess at least a High School Diploma. Office experience in the healthcare field preferred.

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