Accounts Receivable Specialist

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Lutheran Services Carolinas (LSC) is a mission-driven nonprofit organization dedicated to serving individuals and communities across North and South Carolina. Founded in 1960, LSC provides a wide range of services for children, families, and seniors through compassionate care, innovative programs, and community partnerships. Guided by a commitment to dignity, respect, and service, LSC strives to empower those we serve and make a meaningful difference in the lives of others.

LSC is seeking a full-time Accounts Receivable Specialist to join our Finance team in Salisbury, North Carolina.

• Full-time
• $50,000 - $58,000 annually
• Additional $2.00 per hour if teammate opts out of benefits
• Benefit eligibility begins after 30 days
• Medical, Dental, Vision, Retirement, PTO, and more
• Free medical insurance option ($0 premium)
• Career Advancement Opportunities
• Tuition Assistance and Scholarship Opportunities

This is an in-person position based in Salisbury, North Carolina. Candidates must reside within a reasonable commuting distance of Salisbury and be able to report to the office regularly. Remote work is not available for this position.

The Accounts Receivable Specialist is responsible for maintaining accurate billing, accounts receivable, and cash receipt records for Lutheran Services Carolinas. This position plays a critical role in the financial operations of the organization by invoicing funders, monitoring collections, maximizing revenue opportunities, reconciling accounts, and maintaining financial records. The Accounts Receivable Specialist ensures that accounting procedures are carried out effectively and in compliance with applicable regulations as well as LSC policies and procedures.

• Code and post Medicare, Medicaid, insurance, and other cash receipts on a daily basis.
• Prepare weekly, monthly, and quarterly invoices in accordance with contractual requirements and established deadlines.
• Record and track monthly revenue by individual.
• Verify that maximum monthly revenue has been realized and partner with program staff to address underfunded individuals.
• Assist program team members with developing and maintaining efficient billing processes.
• Monitor aged receivables and work with funders and other parties to collect delinquent accounts.
• Verify all revenue and accruals are posted by month-end closing deadlines.
• Reconcile assigned general ledger accounts on a monthly basis.
• Respond promptly and professionally to inquiries from funders and internal team members via phone and email.
• Maintain all accounts receivable files and supporting documentation.
• Maintain individual accounts, including data entry of receipts and charges.
• Participate in special projects and perform additional duties as assigned.

• High school diploma or equivalent required.
• Associate degree or higher in Accounting, Business, Finance, or a related field preferred.

• Minimum of two years of office experience preferred.
• Previous accounts receivable, accounts payable, billing, bookkeeping, or accounting experience preferred.
• Experience working with Medicare, Medicaid, insurance billing, or government-funded programs is a plus.

• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Strong data entry skills with a high level of accuracy.
• Solid mathematical and analytical abilities.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities and meet deadlines.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and professionalism.
• Strong customer service and problem-solving skills.

• Office environment with extended periods of sitting and computer use.
• In-person work at LSC's Salisbury, North Carolina office.
• Ability to move throughout the facility as needed.
• Ability to lift and carry up to 25 pounds periodically.
• Frequent interaction with internal teammates, funders, and external partners.

At LSC, you'll be part of a mission-driven organization that positively impacts the lives of children, families, and seniors throughout the Carolinas. As an Accounts Receivable Specialist, you'll play an important role in ensuring the financial stability and operational success of programs that make a difference every day.

Work Location: Salisbury, NC (In-Person)
Remote Work: Not Available
Applicants must live within a commutable distance of Salisbury, NC.

Lutheran Services Carolinas is an Equal Opportunity Employer.