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Wells Fargo

Account Management Strategy & Execution - Business Credit Card

Posted 11 Hours Ago
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Hybrid
Charlotte, NC, USA
119K-206K Annually
Senior level
Hybrid
Charlotte, NC, USA
119K-206K Annually
Senior level
About this role
We are seeking a Lead Business Execution Consultant within the Business Credit Card organization, accountable for leading roadmap strategies and execution for account opening capabilities focused to enable responsible growth and superior customer experiences within Business Credit Card.
As a Lead Business Execution Consultant, you will ensure that strategy is converted into shippable, compliant, and scalable capabilities that balance customer value, business performance, and risk stewardship across account opening experiences.
This role will partner with teams such as Product, Risk, Operations, and Agile Product to deliver scalable, compliant, and customer centric solutions. The ideal candidate is a forward-thinking operator with strong judgment, executive presence, and a proven ability to drive complex initiatives to measurable business results in a highly matrixed environment.
The ideal candidate is a collaborative, forward-thinking operator with a strong background in product capabilities, marketing strategy, and working with agile product development teams-someone who translates strategy into measurable outcomes.
Key Responsibilities
  • Strategic leadership: Deliver the multi-year roadmap for account opening (application experiences, customer screening, fraud, credit decisioning, provisioning, onboarding)
  • Innovation & ideation: Source and shape high-impact opportunities; establish clear problem statements and hypotheses; and test-and-learn plans aligned to enterprise strategies
  • Performance impact: Deliver measurable improvements within experiences that drive account opening and reduce customer friction
  • Cross-functional leadership: Independently influence and align senior stakeholders across multiple lines of businesses and facilitate complex decision making in ambiguous environments.
  • Risk discipline & readiness: Drive accountability for initiatives, limit risk exposure, and adherence to policy requirements.
  • Competitor analysis: Conduct thorough research and benchmarking to understand the competitive landscape, identify market trends, and inform strategic decisions for business credit card account opening capabilities.
  • Business case development: Build robust business cases for new initiatives, features, or enhancements, detailing expected benefits, costs, risks, and alignment with organizational objectives. Monitor post-release performance against business case assumptions.
  • Senior individual contributor with matrix leadership responsibilities; may lead virtual squads and vendor engagements.
  • Demonstrated ownership mindset with accountability for outcomes, not just deliverables
  • Change readiness: Ensure end-to-end readiness (process, procedures, training, communications, monitoring) for each launch and establish post-launch success criteria.
  • Risk & compliance: Adhere to enterprise risk and control standards; maintain evidence of control design/operationalization and partner through examinations
Required Qualifications:
  • 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Proven experience leading enterprise-scale account opening strategies with demonstrated business impact.
  • Exceptional strategic thinking, analytical rigor, and executive-level communication skills.
  • Demonstrated success leading cross-functional- programs from concept to launch in a matrixed environment.
  • Experience with agile product development and partnering with Product/Tech.
  • Successfully operating in a fast-paced -environment with competing deadlines.
  • Financial services experience, particularly in Business Credit Cards or Retail Banking strongly preferred
Job Expectations:
• Must be able to work a hybrid work schedule
• Visa sponsorship is not available.
• Relocation assistance is not provided.
• Must reside within a commutable distance of the posting location
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$119,000.00 - $206,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
26 Apr 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Top Skills

Agile
Business Execution
Strategic Planning

Wells Fargo Charlotte, North Carolina, USA Office

355 W Martin Luther King, Jr BLVD, Charlotte, NC, United States, 28202

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