4PL Supply Chain Operations Supervisor

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

ESSENTIAL FUNCTIONS:

• Responsible of statistics and KPI´s of operational performance in the country/branch.

• Coordinate the relationship with IATA (International Air Transport Association) at National Level and execute the operational requirements of IATA.

• Awareness to key import and export vertical market in order to work closely with M&S (Materials and Subtracting) development.

• Support in sub-contractor management function, supplier and control for agreement and monitoring of their performance (post landing services, customs clearance, etc)

• In charged of customer service functions, customer retention and cross selling in cooperation with M&S into the country.

• Work closely with partners and sales teams to define necessary product to achieve the targets budgeted.

• Work in accordance to the compliance rules and policy.

• Establish relations with customers and carriers.

• Engage with customers and potential customers together with the sales team for technical purposes.

SUPERVISORY RESPONSIBILITIES:

• Conduct performance evaluation for direct reports, customer service departments, and operational function structure.

• Recommend hiring and assessment of talent.

• Identify and resolve personnel issues.

• Ongoing coaching and mentoring of staff to develop skills to the highest level

QUALIFICATIONS:

• Excellent organizational skills

• Proficient written and verbal skills

• Effective computer skills including Microsoft Office suite

• Detail oriented, able to multitask and meet deadlines

• Self-motivated, able to work in a team and independently

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in transportation, ocean freight or international business preferred or equivalent.

• 5+ years of airfreight product or scope focused in business.

• Knowledge and experience in air freight operations duties.

• Competence in planning and cost control in air freight product.

• Marketing & Sales orientated capabilities and business developing.

• Highly motivated leader who is adept at working in a competitive, challenging and fast-paced work environment.

• English and Portuguese advanced proficiency language (written and speaking).

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions.  

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear.  While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs.  More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Management retains discretion to add or change duties of this position at any time.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

NOTICE TO APPLICANTS
JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.