Jobs at Zip Co

The Solutions Engineering Manager leads the integration function, ensuring technical solutions align with business needs, while managing a team and improving processes for merchant integrations.

Lead the CX Technology Operations strategy, optimize AI-enabled tooling, partner with cross-functional teams, and oversee vendor management and platform performance to improve customer support and satisfaction.

As a Manager, Fraud & Dispute Operations, you'll lead operations, manage fraud investigations, and improve processes to enhance customer experience while minimizing fraud risks.

Lead and optimize strategic partnerships, manage relationships with key payment partners, drive revenue growth, and track performance metrics.

The Compliance Manager will enhance the compliance program for Zip's US operations in BNPL, lending, and payments, ensuring regulatory alignment and collaborating with various teams to support innovation and growth.

Lead the Customer Management Risk Strategy team, oversee credit strategies for customer engagement, reduce losses, and collaborate with cross-functional teams.

The Staff Engineer will lead the architecture of Zip's money movement platform, drive technical direction, mentor senior engineers, and enhance AI integration across engineering workflows.

The Manager, Growth Analytics & Marketing Science will build and evolve marketing measurement frameworks, drive analytics, and optimize marketing strategies through data and AI.

Lead and manage strategic partnerships at Zip to drive merchant and consumer growth, leveraging deep expertise in AI and technology platforms.

The Senior Enterprise Account Executive will lead strategic sales targeting Fortune 1000 merchants, managing complex deals and building relationships to drive revenue growth through tailored payment solutions.

The Senior Commercial Counsel will support Sales and product development by negotiating complex commercial agreements, advising on compliance in a regulated fintech environment, and collaborating with Product and Risk teams to guide legal aspects of financial products.

As a Senior Risk Analyst, you will lead analytics initiatives to enhance repayments and collections strategies, optimize costs, and provide actionable insights using SQL and Python/PySpark.

Join Zip's talent community if you are interested in opportunities in engineering, product, sales, or other areas. Stay connected for future roles.

The Principal Engineer for Generative and Agentic AI will lead the design and development of resilient AI-powered systems for transforming customer interactions and will focus on integrating cutting-edge AI technologies into production-grade applications within the fintech sector.

Lead and design customer experience operations to ensure high-quality service delivery, manage workforce planning, and enhance customer satisfaction through proactive strategies and AI integration.