Teams at Xero

Manage a portfolio of accounting and bookkeeping partners to drive retention and revenue growth. Use Salesforce to track health, forecast, and identify expansion opportunities. Lead business reviews and success planning, champion full platform adoption (payroll, online bill pay, analytics, AI), reduce churn through proactive retention strategies, and collaborate with Solutions Consultants and cross-functional teams. Travel regularly for industry events and on-site partner meetings.

Lead the US Accountant & Bookkeeping Partner Channel for Enterprise: define strategy, scale and coach partner success and payments teams, drive retention, expansion, and multi-product adoption (Xero, Melio, Syft), establish sales-led motions and CRM forecasting, and align cross-functionally to grow revenue and partner value.

Lead global sales operations transformation by embedding AI-enabled reporting and CRM improvements, building analytics infrastructure, streamlining data flows, designing operating rhythms and governance, and delivering scalable, process-driven commercial insights to senior leaders to boost go-to-market performance.