Jobs at World Wide Technology

Manages Strategic Resourcing opportunities from intake through completion, coordinating Sales, operations, legal, delivery, and senior managers. Owns administrative workflows, documentation, approvals, Statements of Work, pricing and margin validation, process compliance, status reporting, and deal progression. Tracks blockers, supports renewals and extensions, maintains deal artifacts, and recommends improvements to pre-sales workflows.

Leads strategic resourcing and staffing services sales for assigned enterprise accounts and regions. Responsibilities include developing opportunities, scoping engagements, preparing pricing and proposals, negotiating with clients and partners, closing new business, and transitioning awarded work into delivery. The role builds executive-level relationships, identifies client challenges, develops creative solutions, supports account teams, and drives revenue and profitability while managing engagements throughout the resource lifecycle.

Leads services sales for large financial services accounts, building client and partner relationships, identifying opportunities, developing cloud and infrastructure transformation solutions, scoping engagements, preparing proposals and statements of work, negotiating complex deals, meeting revenue targets, and transitioning awarded work to delivery teams. The role also supports cloud strategy, application migration planning, infrastructure as code, executive communication, and customer-facing project kickoffs. Travel is anticipated at approximately 20%.

The AI Services Consultant develops and positions AI consulting services, collaborates across teams, and manages client engagements to unlock AI potential and drive value through structured proposals and delivery.

The AI Services Consultant scopes and positions AI consulting engagements, collaborates with sales and delivery teams, and develops service proposals to drive AI initiatives and infrastructure investments.

The AI Solutions Executive drives AI sales by generating opportunity pipelines, implementing effective sales strategies, and collaborating with field teams to close various AI solutions.

The AI Solutions Executive generates and closes AI pipeline, collaborates with field sales, builds customer relationships, and delivers tailored presentations and proposals.

The AI Solutions Architect engages in technical pre-sales, designing AI architectures, conducting technical discovery sessions, and collaborating on proof-of-concept projects while ensuring smooth transitions to delivery teams.

Manages OEM service contracts, including renewals, contract consolidation, quoting, true-ups, reporting, and customer profile maintenance. Coordinates with account teams, procurement, finance, OEM partners, and customers to ensure accurate orders and timely renewal bookings. Maintains expertise in service contract processes, policies, tools, and reporting while supporting internal teams, communicating renewal statuses, and identifying process improvements.

Manage paid media, search, SEO, SEM, GEO, and account-based marketing campaigns for technology solutions. Lead digital marketing specialists, agency partners, media budgets, campaign execution, optimization, reporting, and AI-enabled workflows. Collaborate across marketing, analytics, IT, brand, communications, events, and partner teams. Use performance data to guide channel strategy, audience targeting, creative testing, budget allocation, and full-funnel campaign outcomes.

Leads business performance management, business intelligence, and workforce enablement for Strategic Resourcing. Owns KPIs, scorecards, dashboards, operating rhythms, insight reviews, onboarding, training, knowledge management, and continuous improvement initiatives. Partners with functional leaders and data teams to identify performance gaps, translate insights into action, improve operational scalability, and measure adoption and outcomes. The role also manages team priorities, coaches employees, and coordinates cross-functional program delivery.

Supports enterprise infrastructure, integration applications, and Java-based systems across Linux and Windows environments. Responsibilities include incident response, troubleshooting, root cause analysis, monitoring, automation with Python, shell scripting, Ansible, and AWX, SQL and database troubleshooting, CI/CD support, application observability, ServiceNow management, documentation, and collaboration with infrastructure, application, database, network, and integration teams.

Serves as a senior data center engineer delivering hands-on infrastructure projects for enterprise customers. Installs and integrates complex hardware and software systems, including VMware, storage, networking, hyper-converged infrastructure, data protection, and cloud solutions. Manages project engagements, advises customers, coordinates with internal teams, works under tight schedules, and builds customer relationships. The position may require travel up to 75% and involves mentoring less experienced personnel.

Supports quoting, order management, customer requests, product and service configurations, partner processes, promotions, and sales reporting for assigned accounts. Maintains account and OEM product knowledge, identifies upsell opportunities, and helps onboard new sales operations employees. Requires strong organization, communication, accuracy, urgency, and collaboration in a customer-facing IT sales environment.

Define and guide application, platform, integration, data, and enterprise architecture across lead-to-quote and delivery platforms. Lead architecture reviews, establish technical standards, design APIs and integrations, manage dependencies and technical debt, and ensure scalability, security, resilience, observability, and supportability. Translate business requirements into solution designs, guide implementation and testing, support incident response, document architecture, mentor technical teams, and influence stakeholders across engineering, product, data, security, infrastructure, and business functions.

Serves as a senior advisor and design authority for greenfield and retrofit data center facilities supporting high-density AI/HPC workloads. Advises executives on power, liquid and air cooling, floor planning, fire suppression, construction readiness, commissioning, and facility architecture. Reviews MEP designs, oversees trade partners, manages risks and quality, and translates computing requirements into facility solutions. Builds WWT’s FIT advisory practice by developing methodologies, supporting proposals, recruiting facilities architects, and leading global client engagements.

Defines and leads architecture standards for production machine learning, generative AI, LLM, and agentic systems. Establishes lifecycle management, observability, evaluation, safety, security, operational readiness, support ownership, and governance practices. Partners with engineering, product, data, security, infrastructure, and IT support teams to deliver reliable AI capabilities. Provides hands-on technical leadership, architecture reviews, documentation, mentoring, prototyping, incident support, and guidance on RAG, vector search, model gateways, prompt orchestration, and agent workflows.

Architect and deliver high-scale NVIDIA GPU compute environments for enterprise AI workloads. Lead bare-metal provisioning, cluster management, operating-system hardening, scheduler and workload configuration, monitoring, performance validation, and day-two operations. Serve as a customer-facing technical authority, supporting presales discovery, architecture, bills of materials, estimation, and client workshops. Design repeatable AI infrastructure across DGX, HGX, MGX, NVL72, and Cisco AI POD platforms.

Owns workforce enablement for Strategic Resourcing, including onboarding, operational training, process documentation, knowledge management, and live facilitation. Coordinates SR360 associate rotations, mentorship, learning objectives, progress reporting, and continuous improvement. Partners with subject-matter experts and operational leaders to translate business processes and system changes into practical training resources. Analyzes participation, feedback, employee questions, and knowledge gaps to improve readiness, adoption, and operational consistency.

Supports quoting and order management for assigned accounts, including quote responses, order processing, product information, tracking, technical configuration validation, promotions, partner registration, and reporting. Builds account and OEM product knowledge, identifies upsell opportunities, and maintains stakeholder relationships. The role also assists with onboarding sales operations employees and requires PST-hour availability and travel of less than 25%.