Teams at Weisiger Group

The Customer Success Lead improves customer value realization, satisfaction, and retention by analyzing receivables data, reducing Days Sales Outstanding, and increasing Net Loyalty Scores. The role develops customer engagement strategies, maintains relationships across customer organizations, communicates insights to stakeholders, collaborates on continuous improvement, and recommends tools for operational and exception management.

Analyzes and processes claims, credit holds, customer orders, rebates, material flows, and supply chain activities. Monitors KPIs, identifies trends and process improvements, prepares reports and dashboard summaries, and provides recommendations to branches, management, and cross-functional teams. Requires strong analytical, financial, inventory management, communication, and data analysis capabilities.

Responsible for full-cycle sales of SITECH and Cat Grade technology solutions within an assigned territory. Generates leads, develops business, conducts product demonstrations, prepares proposals, negotiates terms, tracks sales activity, maintains forecasts, and supports customer implementation. The role requires consultative selling of technical solutions and familiarity with construction, surveying, CAD, or Trimble/Caterpillar grade-control technologies.