Teams at Utica National Insurance Group

Handles serious and complex workers’ compensation claims, primarily in New York jurisdictions. Responsibilities include investigation, communication with insureds and attorneys, legal and coverage review, independent claims handling, settlement within authority, and occasional supervisory coverage. Requires claims-adjusting experience, lost-time claims knowledge, an adjuster license, and familiarity with New York jurisdictions.

Lead strategy and execution for casualty insurance product lines across multiple states. Develop product roadmaps, launch products, expand markets, optimize pricing and segmentation, and modernize offerings through digitization and predictive analytics. Ensure regulatory compliance, audit readiness, and governance while leading product managers, analysts, stakeholders, and vendors. Manage rate and pricing changes, represent the company in regulatory and industry discussions, and mentor emerging talent.

Investigate, evaluate, negotiate and resolve commercial general liability claims (primarily New York), draft coverage position letters, manage defenses for complex claims, handle some litigated files, attend mediations/trials, interpret laws and court decisions, and mentor junior team members.