Jobs at USAA

Designs and executes audit data analytics and continuous auditing tests, partners with audit teams to understand data, interprets and presents analytic results, tracks progress of analytic controls, and recommends remediation. Develops analytic methodologies, dashboards, and data technology to support audit, risk, and control objectives.

Lead development of advanced statistical and predictive models, perform EDA and data integration, translate findings into executive-facing recommendations, operationalize analytics, adopt emerging data technologies, mentor stakeholders, and ensure documentation, validation, and compliance to drive member-focused business outcomes.

Lead marketing analytics and audience strategy, overseeing data science, modeling, and activation to optimize marketing investments. Manage and develop an analytics team, set technical vision, adopt emerging data technologies, collaborate with IT, and ensure analytics drive business decisions and compliance.

Lead development and deployment of marketing audience models by integrating 1st/3rd-party data, resolving identities, and producing production-ready ML solutions. Mentor junior data scientists, collaborate with MarTech/engineering/marketing, ensure model governance under MDC/MRM, communicate results to non-technical stakeholders, and drive analytics prioritization and best practices for scalable marketing activation.

Provide decision support using statistical modeling, quantitative analysis, and data integration to drive member-focused recommendations. Perform EDA, build/validate predictive models, create visualizations and communicate findings to influence mid-to-upper management while ensuring risk and compliance.

Lead credit risk strategy for consumer, card, and deposit portfolios using quantitative analysis, develop and implement credit strategies, monitor performance and regulatory compliance, produce financial and risk reporting, mentor analysts, partner with stakeholders, and drive model or analytics infrastructure improvements to optimize profitable growth within risk appetite.

Lead development and monitoring of credit risk strategies for consumer bank portfolios. Use advanced quantitative analysis and regulatory knowledge to design, implement, and report on credit strategies, mitigate operational and compliance risk, mentor analysts, and present insights to senior leadership to optimize profitable growth within risk appetite.

Lead definition, roadmap, and delivery of enterprise workflow products; translate business needs into requirements and drive modernization, validation, and KPI-driven improvements. Mentor team, manage risks, collaborate with UX, tech, ops and stakeholders, and present business cases to senior leadership.

Assess, document, and mitigate cloud governance, risk, and compliance controls across public and private cloud environments. Partner with architecture, development, security, audit, and business teams to conduct risk assessments, support audits, validate remediations, implement governance frameworks, and integrate cloud controls into the SDLC. Communicate findings to stakeholders and governance committees and support regulatory and compliance initiatives.

Senior Mainframe CICS Systems Programmer responsible for installing, configuring, tuning, and maintaining CICS on z/OS. Duties include performance monitoring and tuning, troubleshooting production issues, developer support, integrating CICS with subsystems (DB2, MQ), implementing security and disaster recovery, and automating tasks via scripting (REXX) and CI/CD pipelines. Role requires mentoring, leading complex incident resolution, and participating in after-hours/on-call support to ensure availability of mission-critical applications.

Lead discovery, delivery, and performance of digital eCommerce life insurance products. Translate customer insights and business objectives into technical requirements, roadmaps, and prioritized initiatives. Partner with UX, Technology, Marketing, Ops and business stakeholders to launch human-centered digital shopping experiences, measure KPIs/KRIs, and iterate using data-driven insights. Ensure risk and compliance controls and mentor team members.

Lead negotiation strategy and supplier partnerships for major technology investments (cloud, SaaS, software, data). Shape commercial strategy, execute complex negotiations, drive demand optimization, mitigate sourcing risks, develop playbooks and train teams, and advise executive leadership to maximize value and savings across the technology portfolio.

Lead a digital commerce product organization to define strategy, roadmaps, and execution for P&C digital acquisition. Build and manage a product team, partner with design, engineering, analytics, and marketing, apply data-driven experimentation, and drive AI-enabled, personalized customer experiences that improve conversion, revenue, and member acquisition.

Lead a product marketing organization to drive acquisition and cross-sell growth through digital-first campaigns, budget management, analytics-driven optimization, stakeholder collaboration, regulatory risk management, and team development. Accountable for performance metrics, paid channels, audience strategy, and delivering measurable Cost Per Account outcomes.

Lead a finance team to deliver forecasting, budgeting, modeling, and advanced analytics across revenue, profitability, liquidity, capital structure, ALM, and operating expenses. Serve as subject-matter expert advising senior management, mentoring staff, ensuring compliance with regulations and corporate policies, and driving cross-functional initiatives to improve financial processes, reporting, and decision-making.

Lead and deliver internal strategy and transformation projects, develop and communicate a three-year strategic plan, influence senior leadership, conduct market and competitive analysis, monitor strategic initiative progress, and mentor junior teammates while ensuring risk and compliance alignment.

Lead analytical strategy to inform marketing and business decisions. Develop frameworks, perform complex quantitative and qualitative analyses, translate insights for senior leaders, support measurement and data enablement, and guide stakeholders on strategic and P&L-related questions.

Lead financial planning, forecasting, modeling, and expense management for technology programs. Provide advanced analysis and actionable insights to senior management, mentor analysts, manage workflow, drive integrated enterprise planning, improve processes and technologies, ensure regulatory compliance, and identify and mitigate financial risks.

Perform actuarial forecasting and pricing analytics: build and test models, improve processes, mentor teammates, create training materials, communicate insights to stakeholders, and manage risk compliance.

Lead a finance team supporting USAA Technology by delivering advanced forecasting, planning, and modeling. Provide strategic financial insights to senior management, mentor analysts, drive integrated enterprise planning, guide process and technology improvements, and ensure compliance with risk and internal controls for a large technology investment portfolio.