Teams at Trellix

Supports commercial and enterprise sales teams by gathering technical requirements, delivering cybersecurity demonstrations, contributing to RFP and RFI responses, and executing proofs of value. Partners with account executives and senior sales engineers to support technical wins, customer briefings, beta programs, technical inquiries, and expansion opportunities while developing cybersecurity and presales expertise.

Provides Level 2 operational support for Quote-to-Invoice processes, resolving complex tickets and system errors, structuring smaller deals, and clearing quoting, deal desk, and order management roadblocks. Partners with Sales, Finance, Customer Success, Systems Engineers, and deal teams to drive transactions through completion. Applies Q2I policies, escalates risks, owns requests through resolution, and supports continuous process improvement.

Leads architecture and development of Trellix’s high-throughput cloud threat detection platform. Designs microservices, asynchronous submission pipelines, sandbox execution systems, full-stack analyst interfaces, secure AWS infrastructure, identity integrations, telemetry pipelines, and compliant multi-region architectures. Owns infrastructure as code, observability, production reliability, security practices, technical documentation, incident response, and SLA commitments while integrating AI-assisted development tools.