Teams at Thatch (thatch.ai)

Lead employer implementations from pre-sale planning through launch and account-management handoff. Build project plans, coordinate eligibility data, payroll inputs, integrations, testing, and issue resolution. Guide customers through ICHRA adoption, develop enrollment and employee communication strategies, and train employers and administrators. Partner cross-functionally with Sales, Product, Operations, Support, Compliance, and Account Management while identifying process improvements and managing implementation risks.

Own full-cycle recruiting for Thatch’s go-to-market and sales organization, from entry-level hiring through executive searches. Partner with sales leaders on role definition, candidate profiles, hiring plans, and recruiting strategies. Build active and passive talent pipelines, manage candidate experiences, balance multiple searches, and provide data-driven hiring insights. The role also supports broader recruiting needs and contributes to scaling an inclusive recruiting function.

Conduct outbound prospecting through email, LinkedIn, and cold calls to identify and qualify B2B prospects. Schedule high-quality demos for Account Executives, maintain accurate CRM records, collaborate with sales and marketing on messaging and campaigns, and share prospect feedback to improve products and sales tactics. The role focuses on brokers, employers, and partners in a remote, fast-paced environment.