Teams at TELUS

Support and configure a proprietary benefits platform: diagnose and resolve production defects, implement client configurations for plan changes, produce configuration designs and estimates, perform technical analysis, and collaborate with the Implementation Team to ensure quality and timely deliverables.

Analyze clients' defined-benefit pension calculation rules, configure and integrate in-house pension software, write specifications, develop and review test strategies and scenarios, support QA, suggest product improvements, and provide post-implementation customer support.