Jobs at Tapestry - Coach and Kate Spade

The Sales Support Associate ensures the store's success by providing excellent customer service, handling transactions, and maintaining sales floor organization.

The Sales Support Associate is responsible for customer interactions, operating the cash register, managing stock levels, and maintaining the sales floor's appearance.

The Stylist engages customers, provides styling advice, and drives sales through strong connections and product knowledge while ensuring operational excellence.

Lead Supervisor responsible for on-floor leadership to meet sales targets, deliver excellent customer service, implement company initiatives, coach and develop team members, support recruiting and performance management, enforce policies, and assist with HR/conflict resolution. Performs sales analysis, mentors clienteling, and maintains store operations and safety, including occasional heavy lifting and stockroom tasks.

Provide friendly, knowledgeable styling and sales support: greet customers, offer product and outfit recommendations, drive purchases, complete POS transactions, maintain stockroom organization, and support store operations. Work a flexible retail schedule and perform physical tasks including lifting and merchandizing.

The Assistant Store Leader supports the Store Leader in maximizing store sales and profitability through leadership, customer service, team development, and operational excellence while fostering an inclusive environment.

The Sales Support Associate role involves providing exceptional customer service, managing sales floor activities, and maintaining stock and cash handling. The associate supports overall store efficiency and customer satisfaction through friendly interactions and operational tasks.

The Lead Supervisor I at Coach will maintain a strong leadership presence, coach team members, analyze sales data, and ensure an exceptional customer experience while supporting business operations and team compliance with company policies.

The Sales Associate III represents the Coach brand, delivers personalized shopping experiences, drives sales, and supports store operations while building customer relationships and meeting KPIs.

The Sales Associate III is responsible for delivering an elevated shopping experience, achieving sales goals, and supporting store operations. This includes building customer relationships, driving sales through personalized service, managing inventory, and participating in team initiatives.

Provide warm customer service and styling advice to create complete looks, drive sales through product knowledge and storytelling, perform POS transactions, maintain stockroom organization, and support store operations including lifting and flexible scheduling during peak times.

Provide warm, knowledgeable customer service and styling advice to drive sales. Assist customers in building looks, manage POS transactions, maintain stockroom organization, and support merchandising. Work flexible schedules, lift/move merchandise, and collaborate with the team to meet store goals and deliver exceptional brand experiences.

The Lead Supervisor I at Coach is responsible for driving sales, coaching teams, enhancing customer experience, and ensuring compliance with company policies. They lead initiatives focused on team collaboration, individual development, and store performance.

The Sales Support Associate III ensures store efficiency and customer satisfaction by providing exceptional service, managing stock levels, and supporting the sales floor activities.

Lead daily store operations to drive sales, profitability, and exceptional customer service. Recruit, coach, and develop a high-performing team; manage inventory, payroll, loss prevention, visual merchandising, scheduling, and local business plans. Serve as brand ambassador and ensure inclusive, results-driven store culture.

Lead sales floor activities and drive personal and team sales by mentoring peers, delivering exceptional customer experiences, championing omni‑channel and social selling, supporting live‑stream and short‑form content, performing store opening/closing and loss-prevention tasks, and contributing to an inclusive, high-performance store culture.

Lead sales floor performance and mentor peers while delivering exceptional brand storytelling and customer service. Drive personal and store sales, champion omnichannel and social/virtual selling, support live-stream and social content, perform opening/closing procedures, and contribute to an inclusive team culture. Assist with events, capture client feedback, and maintain product knowledge across categories.