Jobs at Synapse Health

Administers employee benefits and leave programs, serves as a primary HR support contact, coordinates with vendors and payroll, processes HRIS transactions, manages leave and accommodation documentation, supports onboarding and offboarding, conducts audits and reconciliations, maintains confidential records, and ensures compliance with applicable benefits and employment regulations.

Designs and maintains scalable automated testing frameworks and end-to-end test suites using modern automation tools. Integrates testing into CI/CD pipelines, reduces test flakiness, analyzes defects and performance issues, and guides risk-based testing strategies. Partners with Engineering and Product teams to embed quality throughout development, supports observability and troubleshooting, and promotes shift-left testing and continuous quality improvement.

Lead the evolution of Azure infrastructure toward Kubernetes-based, microservices-oriented systems. Design reliable and scalable cloud infrastructure, observability, networking, CI/CD pipelines, and Infrastructure-as-Code. Drive incident response, cost optimization, capacity planning, performance improvements, and automation while partnering with engineering and data teams. Document best practices, mentor colleagues, and support platform strategy in a healthcare environment with PHI, access control, and audit requirements.

Own backend services from design through production support, solve ambiguous technical problems, improve reliability, build automation, and contribute to architecture and technical decisions. The role involves developing secure software in a regulated healthcare environment, debugging production issues, writing tests, mentoring engineers, and using modern cloud, deployment, observability, and AI-assisted development tools.

Leads company-wide FP&A, including budgeting, long-range planning, forecasting, cash management, financial modeling, variance analysis, and capital planning. Partners with the CEO, CFO, board, lenders, and investors on resource allocation, pricing, contracts, and growth decisions. Builds and mentors the FP&A team, oversees KPI and board reporting, evaluates unit economics, and manages vendor costs and negotiations.

Own the future-state product strategy and roadmap for Revenue Cycle Management across the DME order lifecycle. Lead discovery, workflow analysis, requirements, prioritization, scrum execution, delivery, adoption, measurement, and iteration. Partner with RCM Operations, Finance, Data, Engineering, and leadership to simplify fragmented processes, improve scalability and financial performance, reduce manual work, and deliver impactful workflow and product solutions.

Build, ship, and own end-to-end ML models for vendor matching, order routing, and supply-chain optimization. Partner with data engineering to productionize models, quantify impact, document work, and implement decision logic components toward agentic AI in a fast-moving healthcare startup environment.