Leads HR technology programs and system enhancements by analyzing business needs, defining requirements, configuring applications, analyzing workflows, managing testing, and ensuring compliance with SDLC, SOX, change control, and audit procedures. Serves as the liaison between HR Operations, business leaders, and technology teams while resolving escalated HR systems issues and supporting cross-functional process improvements.

Manages national and regional advertising client portfolios, supports sales strategy execution, develops advanced advertising strategies, oversees campaign implementation, and serves as a primary client contact. Builds client relationships, addresses client needs, uses proprietary advertising data, and applies media formulas and calculations to drive campaign results across TV, streaming, social, and other media platforms.

Supports enterprise HR programs focused on performance management and employee surveys. Responsibilities include coordinating timelines, documentation, training, reporting, analytics, system testing, survey administration, stakeholder collaboration, vendor partnerships, and program enhancements across business units.