Jobs at Socure

Manage post-sale relationships for a portfolio of B2B customers, driving onboarding, adoption, retention, and measurable outcomes. Act as a trusted strategic advisor, monitor customer health, lead business reviews, identify expansion opportunities, resolve complex issues, and communicate customer feedback internally. Collaborate with sales, product, support, engineering, and executives to maximize customer value and improve engagement models.

Lead the DocV Solution Engineering team, partnering with Customer Success to accelerate customer adoption and improve system stability through technical initiatives and integrations.

Lead strategy and execution for ERP, billing, revenue, and financial integrations. Architect systems and controls, drive automation and ERP transformations, partner with Accounting/FP&A, ensure SOX-ready configurations, and optimize order-to-cash, procure-to-pay, and record-to-report processes.

Lead the design, development, and deployment of software solutions to combat identity fraud, mentor junior engineers, and ensure high-quality products.

Owns top-line budgeting, forecasting, strategic planning, and complex financial modeling for revenue, ARR, retention, LTV, and CAC. Reports key metrics to executives and the board, advises go-to-market leaders, improves FP&A and reporting processes, automates analytics, and supports strategic initiatives including M&A and capital raises. Leads, mentors, and develops financial analysts.

Own full-cycle recruiting for Product, Data Science, and Finance/Operations roles. Develop sourcing strategies, qualify candidates, advise hiring managers, manage pipelines, and deliver a high-quality candidate experience. Build talent networks, track search milestones, use ATS reporting, and contribute to talent acquisition initiatives involving branding, operations, diversity, training, documentation, and process improvement.

Lead strategy and execution for vertical marketing, defining positioning, developing campaigns, and driving revenue growth within a specific industry segment.

Provide commercial legal support for sales, finance, product, and engineering: draft, review, and negotiate SaaS, partner, vendor, and NDAs; identify data, IP, and privacy risks; build templates and playbooks; use AI-assisted contract tools to streamline workflows; coordinate with data acquisition, product, and privacy teams.

Lead full life-cycle technical recruiting for engineering, QA, and design roles. Use AI and modern sourcing platforms to identify talent, build dashboards, manage pipelines, partner with hiring managers, and improve recruiting processes. Act as storyteller, closer, and data-driven advisor to scale the technology organization and enhance employer branding.

Drive Midwest SLED revenue by selling analytics-driven SaaS identity and fraud solutions. Build pipeline, manage full sales cycle, develop partnerships/channels, collaborate with product, forecast accurately, and travel up to 50% to close deals and ensure customer success.

Serve as the technical lead in pre-sales for state, local, and education customers: run discovery, design POCs and workshops, deliver demos, map needs to Socure solutions, advise on fraud/risk/compliance, influence product, and mentor junior consultants.

Design, launch, and scale Socure's capability-building, career pathing, HiPo, leadership development, and onboarding programs. Manage multiple 0-to-1 and 1-to-2 program builds, partner with cross-functional stakeholders, evolve the learning tech stack (including AI and LMS tools), build impact dashboards, and ensure programs tie to talent strategy and business outcomes.

The Technical Product Marketing Manager will drive product marketing strategy, understand Socure's technology, craft technical narratives, and enhance internal and external communication through enablement materials.

The Senior Data Engineer will design and build scalable data platforms, handle automation for data operations, and ensure reliability and performance of data pipelines while collaborating with various teams.

Provide end-to-end technical support for customers including API and mobile SDK issues, log analysis, monitoring and scripting, escalate and collaborate with Engineering/Data teams, maintain docs and use AI-assisted tools to accelerate triage, RCA, and automation.

Staff Backend Engineer responsible for leading complex engineering projects, designing scalable systems, mentoring junior engineers, and enhancing platform performance at Socure.