Teams at SMC Corporation of America

Provides technical expertise and client support for industrial automation implementations. Collaborates with customers, sales teams, and engineers to configure solutions, improve manufacturing processes, troubleshoot systems, deliver product training, support technical presentations, identify revenue opportunities, and provide feedback for product development. The role includes office and field work, customer travel, CRM documentation, and support across multiple manufacturing industries.

The Senior Sales Engineer develops and grows OEM and distributor accounts across East North Carolina. Responsibilities include presenting industrial automation solutions, managing customer relationships, leading sales processes, developing account plans and forecasts, maintaining CRM data, calculating ROI, collaborating on tailored strategies, and monitoring customer initiative timelines. The role is customer-facing, requires regular regional travel and occasional extended stays, and involves lifting products or displays up to 50 pounds.

Manages strategic corporate accounts for industrial automation products, driving sales growth, customer specifications, pricing agreements, channel strategy, and new project opportunities. Serves as the primary customer contact, coordinates internal resources, maintains CRM data, forecasts opportunities, develops executive relationships, and communicates account progress to management. The role is customer-site focused, involves travel, and includes mentoring sales staff.