Teams at Sleeper

Provide customer support across email, chat, and social media; assist with onboarding, resolve bugs and usability issues, gather and prioritize product feedback, and communicate customer insights internally. The role requires empathy, strong problem-solving, product knowledge, excellent written and verbal communication, creative thinking, and availability for weeknight and weekend shifts.

As a content curator, you'll create and manage a sports community for a specific team, providing engaging content, responding to user queries, and ensuring a positive atmosphere within the Sleeper app.

Create and manage TikTok content for a specific NFL team, posting 5-7 videos weekly, and maintaining community engagement.