Signifyd

HQ
San Jose
Total Offices: 3
450 Total Employees
Year Founded: 2011
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Signifyd Benefits Overview

Compensation + BenefitsCompany CultureWork-Life Balance + WellbeingCareer Growth + Development

Compensation + Benefits

Offers 401(K)

Offers life insurance

Provides a pension

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers charitable contribution matching

Offers supplemental life insurance

Offers company equity

Offers performance bonuses

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Offers generous parental leave

Company Culture

Provides commuter benefits

Provides free snacks and drinks

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid sick days

Offers unpaid extended leave

Provides paid holidays

Provides bereavement leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Recently posted jobs

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Signifyd

Customer Success Manager, Mid-Market

2 Days AgoSaved
Remote
United States
Fintech • Machine Learning • Payments • Software • Financial Services
Manages a high-volume portfolio of mid-market merchants, driving onboarding, retention, product adoption, upsells, and customer health. The role analyzes customer data, identifies risks and optimization opportunities, delivers training and business reviews, and partners cross-functionally with Sales, Implementation, Risk, Support, and Data Science teams. Regular communication occurs through phone, Zoom, and email, with occasional after-hours support required.
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Signifyd

Senior Customer Success Manager (Mid-Market)

2 Days AgoSaved
Remote
United States
Fintech • Machine Learning • Payments • Software • Financial Services
Manage a portfolio of 30+ mid-market merchants, driving onboarding, adoption, retention, renewals, and expansion. Serve as a trusted business advisor by analyzing customer metrics, identifying risks and opportunities, coordinating cross-functional teams, resolving escalations, and improving scalable customer success processes. Own commercial activities, executive communications, account performance, and customer experience while supporting revenue and retention targets.
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Signifyd

Senior Product Manager, Authorization Optimization

17 Days AgoSaved
Remote
United States
Fintech • Machine Learning • Payments • Software • Financial Services
Own the authorization optimization product roadmap, improving legitimate transaction approval rates and recovered merchant revenue. Define technical requirements, APIs, data models, integrations, and issuer-specific decisioning strategies. Partner with engineering, data science, sales, solutions, and customer success to deliver fraud-aware authorization improvements involving retries, 3DS, decline recovery, and payment routing. Manage partnerships with payment ecosystem providers, quantify opportunities using issuer and BIN intelligence, and communicate product strategy and performance to stakeholders.
see all jobs at Signifyd