Teams at Signature Performance, Inc.

Create and maintain user-facing and technical documentation for the ClaimsXM product. Collaborate with subject-matter experts, product and engineering teams to produce guides, release notes, and help content that ensure accurate, clear, and up-to-date documentation.

Coordinate and manage electronic data interchange (EDI) production workflows and support program analysis; ensure all work is completed within the United States per employer requirements.

Provide application and systems analysis, support, troubleshooting, and maintenance. Collaborate with stakeholders to gather requirements, implement updates, ensure system reliability, and support end-users and integrations.