Jobs at SHI International Corp.

Lead IT departmental communications and coordinate strategic initiatives. Draft and manage content/releases, support IT priorities, coordinate AV/setup for presentations, drive continuous improvement, and align IT updates with the business.

Lead and execute strategic enterprise sales plans to drive revenue and market share. Manage and coach a high-performance sales team, build client and partner relationships, oversee budgeting/forecasting, monitor sales metrics, collaborate cross-functionally, ensure compliance, and report strategic insights to senior leadership. Role requires residency in Charlotte, NC and travel up to 25%.

The Inside Account Executive identifies potential customers through cold calling, manages sales cycles, and nurtures existing customer relationships to achieve sales targets.

Lead and manage IT service support for multiple MSP clients, ensuring SLA adherence, ticket lifecycle management, incident escalation, staffing and scheduling, performance metrics, customer relationship management, process improvements, knowledge base and automation initiatives, and budget oversight while coaching and developing Support Engineers to deliver high-quality, consistent service.

The Commercial Account Executive develops strategic sales approaches to exceed revenue goals by building relationships with new and existing customers, identifying sales opportunities, and collaborating with internal teams.

Provide first-line remote support for cloud and end-user technology incidents across SHI's cloud customer portfolio. Troubleshoot Windows OS, Office (2013-2016/O365), Azure Active Directory, Intune, mobile apps, SharePoint, Power BI, and cloud platforms (AWS/Azure/Google). Log and manage incidents, liaise with escalation teams, update customers, support assigned projects, participate in on-call rotation, and work variable shifts in a hybrid NJ schedule.

Responsible for growing revenue by expanding product and service sales within existing accounts and developing new accounts. Qualify opportunities, present value, close deals, manage pipeline, collaborate with internal pre/post-sales teams, attend industry events, and maintain knowledge of market trends and competition. Requires field selling, strategic account management, and meeting sales targets.

Responsible for designing, deploying, and supporting enterprise file storage solutions in Azure, focusing on Qumulo file storage and Azure services, ensuring security, performance, and cost-effectiveness.

The Presales Solutions Architect will consult with customers on platform engineering initiatives, design hybrid cloud solutions, lead presales technical discussions, and educate sales teams on technology. They will also keep up with industry trends and develop supporting materials for engagements.

Responsible for growing business by expanding product/services within existing accounts and developing new business. Duties include identifying needs, qualifying opportunities, and collaborating with support teams to achieve sales targets.

The Senior Data Engineer will develop data engineering solutions, manage ETL workflows, and establish a new data practice while collaborating with stakeholders.

The Sr. Solutions Architect - SDDC is responsible for implementing data center infrastructure automation, conducting design and deployment tasks, mentoring team consultants, and ensuring seamless integration with existing systems.

Sell SHI's IT solutions to enterprise customers by developing strategic account plans, building and maintaining relationships, identifying pipeline opportunities, collaborating with internal teams and partners, and meeting or exceeding revenue and profit targets through field selling and events.

Manage VMware customer onboarding, lifecycle, and renewals. Serve as VMware SME, analyze consumption reports, run success reviews, coordinate delivery, collaborate with sales, and maintain customer relationships to drive retention and growth.

The ASG Presales Solutions Engineer evaluates customer cybersecurity needs, presents security solutions, and collaborates with account teams for business goals.

The Solutions Engineer focuses on deploying and developing Microsoft 365 Copilot and agent solutions, collaborating with customers and teams to enhance workplace experiences with AI technologies.

The Network Engineer designs, deploys, and maintains secure hybrid network solutions, manages network security devices, and troubleshoots complex issues across LAN, WAN, and cloud environments while optimizing performance and compliance with best practices.

The Strategic Account Executive will drive growth by developing relationships with GSIs like TCS, Wipro, and HCL, managing opportunities, and executing account plans.

The VMware Cloud Foundation Infrastructure Architect leads client consulting projects, focusing on planning, deploying, and managing VMware Cloud Foundation solutions, alongside mentoring consultants on VCF solutions.

The Sr. Solutions Consultant will lead post-sales implementation of data center automation initiatives, including design, deployment, and integration of VMware solutions and automation technologies.