Teams at ServiceTitan

Drive post-sales operational excellence by analyzing workflows, designing scalable processes and solutions, owning projects end-to-end, writing user stories and specs, leading UAT, implementing KPIs, and partnering cross-functionally to improve revenue systems (Salesforce, Gainsight, Salesloft, Smartsheet).

Manage the Ads product and platform lifecycle, define AI strategies, drive measurement and insights, and lead a PM team for performance marketing.

Lead product design for a class-leading SaaS across desktop, tablet, and mobile. Conduct discovery research, prototype in Figma, create journey maps and task flows, run user interviews and testing, collaborate with PMs and engineers, mentor junior designers, and drive user-centered product strategy to ship high-quality features.