ServiceTitan

HQ
Glendale
Total Offices: 5
2,760 Total Employees
Year Founded: 2012

ServiceTitan Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Provides adoption assistance

Offers generous parental leave

Offers company equity

Offers performance bonuses

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers paid volunteer time

Provides paid sick days

Offers unpaid extended leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Company Culture

Offers a remote work program

Provides free snacks and drinks

Provides a mobile phone discount

Offers diversity-based Employee Resource Groups

Recently posted jobs

Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Leads product management strategy and execution for agentic onboarding, customer success, support resolution, and product utilization. Manages and develops PMs, partners with engineering, design, data science, platform, and post-sales teams, and tracks metrics including time to value, adoption, resolution, and churn. Requires experience delivering complex multi-team strategies, B2B SaaS onboarding or activation improvements, and AI-powered or agentic products.
5 Days AgoSaved
Remote or Hybrid
US
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage a portfolio of approximately 75 customer accounts, serving as a strategic advisor and primary contact. Drive adoption, ROI, retention, advocacy, and measurable business outcomes through value plans, usage analysis, training, and proactive engagement. Collaborate with Support, Product, Onboarding, and Sales to resolve escalations and communicate customer feedback. Maintain account documentation, manage follow-ups, and identify opportunities and risks. Travel up to 10% for client meetings, site visits, and team collaboration.
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage long-term relationships and success for strategic enterprise and franchise accounts. Build executive partnerships, drive product adoption, coach users, oversee onboarding, analyze engagement data, deliver business reviews, manage enhancement requests, resolve escalations, and identify customer experience improvements. Collaborate cross-functionally with product teams while serving as a subject matter expert and proactive advisor to customers.