Teams at Salesloft

Lead product strategy and roadmap for agentic AI selling experiences. Define transparent, controllable AI agents with guardrails, human-in-the-loop checkpoints, evaluation metrics, and coordinate cross-functional pods to deliver trusted, enterprise-grade AI features.

Manage enterprise customers to drive product adoption, retention, and expansion. Build Mutual Success Plans, lead QBRs, analyze customer data to surface insights, provide strategic sales engagement guidance, run trainings/webinars, and manage executive relationships. Partner internally to resolve issues, demonstrate ROI, and ensure renewals and customer satisfaction.

Lead Salesforce administration and business systems strategy across Sales Cloud, Service Cloud, and connected go-to-market systems. Responsibilities include complex configuration, declarative development, security, maintenance, integrations, data flow management, process optimization, documentation, and configuration governance. The role also owns roadmaps for key business systems, prioritizes enhancements, partners with cross-functional stakeholders, and implements solutions that improve efficiency and reduce manual work.