Rocket Software Benefits Overview

Provides advanced Tier 3 technical support for IBM Guardium Data Security and IBM Z Multi-Factor Authentication products. Diagnoses complex installation, configuration, performance, and functionality issues; performs root cause analysis; develops reproducible cases; and recommends and implements solutions with customers and Engineering. The role supports z/OS environments, contributes to training and documentation, assists junior engineers, participates in projects, and may require occasional after-hours, weekend, or holiday support.

Manages direct, distributor, reseller, ISV, and services-partner accounts within a geographic territory. Responsibilities include exceeding sales targets, developing partner business plans, recruiting new partners, maintaining executive relationships, delivering presentations, negotiating and closing software deals, forecasting in Salesforce, and coordinating channel and presales activities. The role focuses on growing revenue through complex software subscriptions and perpetual-license sales while achieving regional sales goals.

Leads Rocket Software’s global People Business Partner team and establishes its strategic operating model. Advises executives on workforce planning, organizational design, leadership effectiveness, talent, engagement, performance, and change. Partners with People Team centers of excellence and business leaders to deliver scalable people strategies, workforce solutions, and organizational effectiveness programs. The role also drives global consistency, supports mergers and acquisitions, develops high-performing teams, uses workforce data to guide decisions, and strengthens employee experience and organizational agility.