Jobs at Ripple Fiber

The Customer Retention Specialist will manage customer concerns, drive retention, and enhance satisfaction through problem-solving and effective communication, working collaboratively with various teams.

Manage permitting for outside plant (OSP) fiber optic FTTH projects: create and supervise permit and construction drawings using geospatial and CAD systems, prepare and acquire ROW, aerial, DOT, and MOT permits, gather parcel and utility data, perform site visits, oversee bore profiles and pole data, produce construction-level BOMs, and coordinate with project management, construction teams, and permitting authorities to ensure compliant designs.

The Engineering Quality Control Specialist reviews engineering design submittals for compliance with standards, evaluates geospatial data, and engages with vendors to resolve quality concerns.

The Marketing Coordinator supports marketing campaigns, project coordination, creative production, and ensures brand consistency across various channels. This role requires strong organizational skills, attention to detail, and creativity.

The Senior Manager of Ecommerce and CRM will optimize online sales growth, manage HubSpot CRM, and analyze performance metrics to drive revenue growth and customer engagement through data-driven strategies.

The CRM Manager will develop and implement customer lifecycle communication strategies, driving loyalty and engagement, and closely collaborate with multiple teams to optimize customer interactions and campaign performance.