Teams at Ricoh USA, Inc.

Leads daily operations for a small office-services site, including mail, copying, scanning, courier, hospitality, and managed print services. Supervises and trains staff, schedules work, manages customer relationships and contract compliance, resolves operational issues, tracks service levels, monitors supplies and vendors, prepares reports, and supports profitability, recruiting, and performance management.

Manages complex business-process and workflow solution sales from prospecting through close. Develops C-suite relationships, creates demand, leads capture efforts and technical bids, shapes client requirements, builds differentiated value propositions, and coordinates internal and partner resources. Conducts competitive, market, financial, and strategic analyses while aligning Ricoh solutions to enterprise business outcomes. Requires strong sales-process expertise, technical understanding of IT environments, executive communication, negotiation, and leadership skills.

The Business Process Sales Consultant drives sales by managing relationships with clients, understanding their needs, and leading complex bids while ensuring a competitive advantage and successful execution of projects.