Teams at Quince

Own global procurement strategy, category cost structures, RFPs, supplier negotiations, clean-sheet costing, buy-plan approvals, upstream material sourcing, and supply-chain value creation. The role targets significant product cost reductions while protecting quality, sustainability, and supply continuity. It partners with merchandising, materials, production, technology, and international manufacturing suppliers, and uses AI-powered tools for scenario analysis and procurement automation.

Produces and leads 3–5 studio shoot days weekly, managing pre-production, logistics, talent, on-set visual execution, and post-production handoff. Translates performance briefs into scalable, test-ready social video content, including hooks, CTAs, alternate messaging, and b-roll. Partners with Growth Marketing, Brand, Creative, styling, merchandising, and editing teams to support performance testing, maintain creative quality, and manage organized asset workflows.

Own the end-to-end customer experience for a product category across phone, SMS/chat, and email. Resolve customer issues, identify recurring problems, analyze patterns, and recommend systemic improvements. Serve as the product and customer-experience authority, collaborate cross-functionally, and improve satisfaction, response times, accuracy, and operational processes.