Jobs at Quest Diagnostics

Coordinate implementation and lifecycle service of Quest Diagnostics connectivity products, managing installations, backend LIS configuration, HL7 and data feeds, vendor/client communication, training, troubleshooting, scheduling, and post-installation validation to ensure client satisfaction.

Handle high-volume inbound/outbound billing calls, research and resolve billing disputes and correspondence, process adjustments/refunds with collection coordinators, navigate Quest billing systems and web tools, follow SOPs/HIPAA compliance, meet production and quality standards, and support internal customers for timely billing resolutions.

Handle outbound calls and correspondence to gather missing information, research account activity, and resolve billing issues with clients, labs, and internal teams using Quest billing systems. Maintain customer mailbox requests, follow SOPs, and collaborate with business units to ensure accurate, timely billing and escalate complex issues as needed.

Manage the full grantmaking lifecycle, develop grantmaking strategies, oversee budgets and reporting, and lead communications and digital content (AEM, Microsoft 365) to amplify foundation impact for internal and external audiences.

Ensure regional Patient Service Centers meet quality, compliance, and safety standards through audits, corrective action management, document control, training, reporting of metrics, liaison with laboratory/corporate teams, and participation in quality improvement and regulatory inspection preparedness.

Lead and supervise daily high-volume accounts payable operations, including invoice and expense processing, supplier issue resolution, corporate card administration, reporting and audits. Manage and develop AP staff, optimize processes using SAP Concur, Cognos and Excel, maintain internal controls and SOC compliance, and drive cross-functional improvement projects.

Manage multiple client-facing IT projects end-to-end: gather and write business/functional requirements, coordinate cross-functional teams, perform testing and implementation, track milestones, manage vendor/client relationships, and produce regular project reports while ensuring timelines and support transitions.

Lead data management for client migrations by validating and documenting client information, coordinating setup with stakeholders, maintaining audit-ready records, communicating conversion changes to clients, supporting special projects, improving processes, monitoring performance, and escalating risks to resolution.

The Neurology Account Executive is responsible for driving sales growth in diagnostics through relationship-building, targeting new business, and providing support to existing accounts in the Neurology therapeutic area.

Join the Physician Marketing agile squad to create campaign assets and educational materials, manage sales enablement and asset production, execute digital and social content, support events, run marketing project tracking, collaborate with internal and external partners, and analyze campaign performance to drive insights.