Teams at Privia Health

Manages physician-practice accounts receivable and complex medical claims, including aged AR analysis, denial investigation, appeals, adjustments, resubmissions, and reconciliation. Resolves Salesforce cases, supports practices and physicians, identifies root causes, recommends policy updates, manages escalations, and drives team performance against revenue-cycle KPIs while maintaining compliant billing practices.

Supports employee lifecycle operations, including onboarding, offboarding, employee inquiries, HRIS transactions, compensation documentation, payroll coordination, benefits and leave administration, compliance reporting, training, and engagement initiatives. Maintains audit-ready records, resolves HRIS issues, creates employee-facing materials, and contributes to process improvements and enterprise-wide People Operations projects during a Workday transition.

The UX/QA Engineer validates web and mobile products for usability, visual consistency, accessibility, responsiveness, compatibility, performance, and functional accuracy. Responsibilities include creating test plans, testing complex patient and provider journeys, analyzing logs and browser tools, identifying root causes, using AI-assisted testing tools, automating UI regression tests, managing defects in Jira, and collaborating within Agile teams.