Teams at Presidio

The Revenue Operations Director partners with the Chief Customer Officer to drive planning, forecasting, executive reporting, KPI development, operational reviews, and cross-functional transformation. The role improves growth, profitability, customer experience, and organizational effectiveness through dashboards, governance, process scaling, AI-enabled automation, and data-driven decision-making. It also supports investment planning, acquisitions, organizational changes, and operational readiness while influencing senior stakeholders across the business.

Manages Cisco service contract renewals for assigned accounts, including renewal quotes, upselling, Enterprise Agreement opportunities, contract reconciliation, forecasting, order processing, and customer presentations. Collaborates with account executives, Cisco representatives, clients, and internal teams to improve renewal rates, service adoption, and revenue growth while ensuring accurate contract and order management.

Owns renewal and expansion revenue for managed services clients in the financial services sector. Responsibilities include contract renewals, upselling and cross-selling cloud services, executive account management, QBRs, contract negotiations, onboarding, adoption, strategic account planning, and cross-functional leadership. The role requires strong B2B technology sales experience, knowledge of AWS and Azure, and the ability to grow recurring revenue and build long-term client relationships.