Teams at PNC Bank

Serve as Product Owner for Retail Lending Payments, owning product vision, backlog and prioritization. Collaborate with Technology, Compliance and business partners to design and deliver payment experiences, validate Scrum team deliveries, and use data, journey mapping, and Agile story writing to drive customer-centric outcomes.

The Software Architect will participate in design discussions, analyze legacy systems, and design integrations for enterprise solutions using microservices and event-driven architecture, while ensuring compliance with architecture standards.

Provide first-line remote and on-site technology support for employees and contractors, troubleshoot hardware/software issues, use help-desk tools, escalate to higher-level teams, and ensure customer-focused resolution following PNC policies.