Teams at Piedmont Airlines

Supports Ground Support Equipment training program administration across the airline network. Responsibilities include maintaining training records, developing manuals and instructional materials, analyzing completion metrics, preparing reports, coordinating events, auditing compliance, updating website data, documenting procedures, and assisting with equipment deployment and operational readiness projects. The intern collaborates with Operations, Safety, Maintenance, and Training teams and may travel occasionally to stations or training events.

Oversee below-the-wing ground operations training, including curricula, security, cabin appearance, deicing, train-the-trainer programs, and LMS administration. Lead curriculum developers, LMS analysts, and ground operations analysts; manage training content and projects; coach team members; and provide career development. The role requires airline ramp experience, strong organizational and time-management skills, and proficiency with Microsoft Office and learning management systems.

Provides administrative support in an airline ground-handling office by maintaining control documents, monitoring training compliance, creating spreadsheets and performance reports, updating employee schedules, processing swaps, and handling daily payroll. The role also answers phones, maintains files, prepares correspondence, and supports personnel at all levels. It requires strong organization, communication, multitasking, independent work, Microsoft Office proficiency, schedule flexibility, and occasional lifting up to 25 pounds.