Jobs at Perficient

Define and lead ServiceNow architecture and target-state roadmaps, ensure best-practice scalable implementations, design integrations and CMDB/CSDM strategies, provide technical leadership across delivery, support AI-enabled ServiceNow capabilities, and collaborate with stakeholders to ensure platform sustainability and governance.

Lead incident management, operational resilience, and AIOps-driven automation across enterprise environments. Drive SRE practices, observability (Dynatrace), ServiceNow workflow automation, root-cause analysis, SLAs/SLOs, and build AI-powered self-healing workflows to reduce MTTD/MTTR and improve reliability.

As a Lead Technical Consultant, you will oversee all software development lifecycle phases, mentor team members, and ensure best practices in deployment and documentation while collaborating with clients and architects.

Manage Salesforce implementation projects in an Agile environment: run Scrum ceremonies, track sprints, create timelines, coordinate cross-functional teams and vendors, communicate status, resolve technical issues, and ensure deliveries meet client and internal goals. Apply AI knowledge and insurance/financial services domain expertise to drive solutions.

Lead design, build, and deliver enterprise Apigee API management solutions (Apigee X/Hybrid). Architect APIs, mentor teams, support pre-sales, create PoCs, define governance, implement security integrations, and support CI/CD and production deployments.

Lead design and delivery of Salesforce Media Cloud and Revenue Cloud solutions for broadcasters, publishers, and streaming platforms. Translate business requirements into scalable architectures across CPQ, Billing, Media Cloud data models, OmniStudio, and guided selling. Drive ad-sales, subscription, and content licensing workflows, run discovery workshops, perform fit-gap analyses, mentor teams, and ensure solution alignment with business outcomes and Salesforce best practices.

Design and lead Salesforce solutions spanning Sales Cloud and Marketing Cloud Account Engagement (Pardot). Scope projects, architect prospect-to-lead/contact sync, drive connector and data governance best practices, mentor consultants, and manage campaign automation, segmentation, and deliverability considerations.

Design and deliver end-to-end, multi-cloud Salesforce solutions (Sales, Service, Experience Clouds); define architecture and data models; lead client technical strategy and scoping; oversee third-party integrations and solution quality; mentor teams, contribute to sales pursuits and POCs, and remain hands-on for ~10-20% of delivery work.

As a Lead BPM Consultant, oversee software development life cycle phases, implement IBM BAW/BPM processes, lead teams, and foster effective relationships.

Lead and scale AI engineering and solutions for BFSI, focusing on software development lifecycle transformation and regulatory compliance. Drive platforms' architecture, client delivery, and talent development to enhance organizational growth and innovation.

The Senior Technical Architect will lead AI SDLC transformations, create architectural solutions, mentor teams, and drive innovation in regulated industries.

The Senior Automation Product Owner leads client interactions, defines product requirements, prioritizes backlogs, and manages product development within agile teams.

Lead delivery and technical direction for data solutions: define scope, anchor proofs-of-concept, provide solution architecture, integrate third-party services, manage timelines and budgets, ensure customer satisfaction, mentor teams, support sales and proposals, and run PMO practices across large multi-team engagements.

Senior leader responsible for GTM strategy, commercial growth, and innovation for Sitecore and agentic DXP offerings. Drive deal strategy, package repeatable solutions, advise C-suite clients, and architect AI-driven orchestration within enterprise Martech ecosystems while partnering with sales, delivery, and Sitecore alliances to win and scale high-value engagements.

Drive enterprise client growth in the Chicago region by expanding existing Salesforce accounts and developing new relationships. Manage full sales cycle from qualification through SOW and contract negotiation, partner with delivery and Salesforce teams, and travel to client sites as needed (up to 50%). Deliver consultative solutions, meet revenue targets, and apply AI and cloud capabilities to achieve business outcomes.

Design and recommend Snowflake-based analytic architectures, lead implementation work streams, advise engineering teams on data cloud migrations, mentor junior staff, support presales, and leverage AI to optimize data warehouse and lake solutions across project lifecycles.

Design and own end-to-end Databricks Lakehouse and AI/BI solutions across cloud platforms. Provide architecture, presales support, POCs, integration, estimations, mentorship, and technical leadership for multi-team deliveries, including batch and streaming data pipelines and GenAI integrations.

Lead delivery of Salesforce Sales and Service Cloud solutions from discovery through deployment. Translate client needs into requirements, build declarative solutions, lead workshops/training, manage client relationships, and ensure projects meet acceptance criteria while mentoring junior consultants.

The Director of Organizational Change Management leads enterprise change initiatives, develops strategies to ensure adoption, and partners with executives to drive transformation.

Provide day-to-day administration, support, and enhancement of Oracle EPM applications (cloud and on-prem). Troubleshoot functional/technical issues, manage metadata/security/calculations, support financial close processes, perform upgrades/patching, develop integrations and business rules, produce documentation, coordinate with infrastructure teams, and train/support end users.